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ContentBlogger Commentary and News Headlines 

Business Information 3.0: Building Quality Business Content from the Web
As Zoominfo and Generate gear up for serious assaults on online and enterprise markets business information providers are facing a new competitive environment. more...

Amongst Peers: Experts Enter Social Media Communities to Build Contacts through Content
Experts used to be the folks who got interviewed by major media outlets. But with social media high-profile experts are learning to interact with publishing peers directly. more...
Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
FEATURED RESEARCH
Content Industry Outlook 2006: Investing in Users
Business Information Use in Small to Medium U.S. Businesses: 2005 Survey
Diamonds in the Rough: Creating New Content Value through New Uses
The New Aggregation: Models for Success in Creating Content Value
 
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NEWS ANALYSIS

EARLIER NEWS ANALYSIS

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LATEST NEWS ANALYSIS
Date/Headlines/Author Summary
30 May 2007  
The Quality Gap: The Race for Context Pushes Content Quality to the Sidelines
by John Blossom
"Quality is as quality does" may not be a saying that came out of Forrest Gump's mouth but it's a simple formula that seems to be proving itself on the Web as traditional sources of quality content lose audience share to search engines and social media sites. At the same time, though, the ever-increasing popularity of social media sites does not always seem to be balanced by mature quality control. But don't mistake immature techniques with inadequate potential: the techniques used to generate social media are carving out a new path to content quality that's here to stay.
 
14 May 2007  
Then There Were Two: Thomson and Reuters Plan a Power Play for Business Information
by John Blossom
As Thomson prepares to subsume the assets of Reuters many eyes are on the impact to financial content markets from this historic merger. But with Reuters CEO Tom Glocer expected to take the overall helm at Thomson the more important impact might come from the lessons that Glocer is prepared to apply to Thomson's other divisions. With decades of experience in both real-time and media markets Glocer may have the opportunity to transform Thomson into a far more agile player in global markets for business information.
 
7 May 2007  
Tiny Bubbles: Social Media Explodes in a Thousand Small New Ways
by John Blossom
Social media is booming, but is all of the activity surrounding its growth a precursor to a dot-com-like bubble burst? While in some ways investors may overextend themselves on the social media trend as much as any other social media is growing to become a trend that is based on countless tiny bubbles rather than the huge risk-takers that we're used to seeing in the media limelight. At is core social media is about human communications returning to normal levels of discourse that may have been forgotten in the push to cash in on electronic content - and that will require more sophisticated monetization models than those being pursued by most media companies.
 
3 April 2007  
The New Old Guard: Battling for the Future of Business Information
by John Blossom
Two major conferences focusing on business information services point towards two very different approaches to creating revenues and profits from today's enterprise and media markets. Yet both database publishers and media companies are circling around many of the same opportunities to develop value for business information markets. The battle for the future of business information has just begun in earnest, with no clear winners in sight but with many "old guard" attitudes from both camps in dire need of ejection from the scene.
 
25 March 2007  
Business Information 3.0: Building Quality Business Content from the Web
by John Blossom
Companies such as Zoominfo and Generate are using born-on-the-Web content and technologies to create business information services that are several notches above previous efforts to glean quality information from Web sites and other key sources. With an emphasis on analytics and semantic processing and business plans that are targeted towards the meat of traditional business information markets you could say that Business Information 3.0 has been born. Are traditional vendors ready to take on these well-funded BI 3.0 challengers?
 
1 March 2007  
Amongst Peers: Experts Enter Social Media Communities to Build Contacts through Content
by John Blossom
While social media has become the hot trend in publishing many of the properties generating social media content are not attracting headline experts into their frays. Gather.com is addressing this by seeding leading figures from book publishing, music, heath and finance to post content and field comments on a peer basis with other Gather members. Getting experts to act as community members should not be too unfamiliar to publishers already used to organizing conferences but using experts effectively in social media outlets may require them to lay aside some preconceived notions about how experts support their publishing requirements.
 
15 February 2007  
Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
by John Blossom
As in publishing the printing business has been undergoing quite a bit of consolidation and scaling lately, creating ever-larger printing conglomerates focused on higher margins and revenues. The key to their improved economic performance will be "short run" printing for customers wanting to reach highly targeted markets with customized messaging. What will happen when the economies of mass customized printing are married with the source-agnostic aggregation of today's Web? Call it Google Print - and call it the next major challenge facing today's publishers.
 
27 January 2007  
Promises, Promises: eBooks Still Await Serious Commitments from Major Publishers
by John Blossom
The buzz this week is about Google's plans to offer eBook downloads for PCs and mobile devices. Great news, but will this allow the book industry to wrestle out of the stranglehold of a mass of conflicting delivery technologies and DRM strategies? That's not likely any time soon - especially given the tentative relationship between Google and wary book publishers. Yet the future of book publishing is hanging on the willingness of publishers to move aggressively into an environment that will allow eBooks to move into the contexts in which users value them most. Are book publishers ready to move past promises of eBook development to aggressive new strategies?
 
15 January 2007  
The Real-Time Web: Content at the Speed of Today's Online Publishers
by John Blossom
News that the New York Stock Exchange may cut a deal to bring real-time trading information to Google Finance is bound to cause quite a stir, but the fact of the matter is that NYSE and other sources of real-time information are late to the Web game. While Wall Street huddled down and focused on ensuring sub-millisecond delays in trade tickers the rest of the world was out building news and other business-ready content on the Web that's in real-time feeds as soon as it's posted online. New services are sprouting up to take advantage of this phenomenon, a trend that's likely to shape many enterprise-ready information services.
 
2 January 2007  
Outlook 2007 Preview: Reality Checks for New and Old Forms of Publishing
by John Blossom
With the confetti from New Year's celebrations barely in the dumpster the hangover from a heady 2006 weighs heavily on the minds of many content services providers. The pace of change for content producers in 2007 doesn't promise to slow down a whit - and in fact is likely to gain steam as a stalling economy promises to push slow-to-change publishers off the stage altogether and to accelerate the shift to electronic revenues. Our preview of our full-blown Outlook 2007 focuses on six key "A"s for the new year: Audience, Aggregation, APIs, Alternatives, Acceleration and Asia.
 
22 December 2006  
The New You: The Next Generation of Social Media Moves Towards Focused Products
by John Blossom
In the midst of  the social media revolution it's easy to think that the war for profitable publishing will continue to be fought on the grand scale of major portals like MySpace and YouTube. Although major social media properties are certainly important factors in this movement the trend is already moving away from the gargantuan victors to more focused media properties. Pick your niche for which you think social media will succeed, listen to the audience in that sector - and then throw out the assumptions and limitations built into Wikis, weblogs and other social media platforms. Tomorrow's successful social media properties will move far beyond these simple tools to solutions that satisfy audiences in far more sophisticated ways.
 
14 December 2006  
The Death of Media: Are Direct Online Marketing Channels Superseding Publishers?
by John Blossom
Corporate Web sites may not push out awesome viewership statistics compared to many media sites, but the data coming out of recent research is pointing to direct communications with online audiences providing multiples more impact on their bottom lines than media-based advertising. Online media companies are likely to have a great year in 2007 but the looming question is how much longer marketers are going to care about Web site advertising in an era when direct conversations between sellers and buyers are pushing traditional media to the sidelines. The media isn't dead yet, but if it can't shoehorn its way into these conversations more effectively it better start thinking about it's retirement plan.
 
6 December 2006  
Feed on This: Publishers Face the Dilemma of Content in Motion
by John Blossom
XML-based datafeeds are becoming popular tools for delivering content to online audiences from Web sites. But feeds are far from popular with publishers intent on boosting page view statistics and fearing leakage through content that's delivered to users who will never come in to their sites. The real issue is not feeds but the need for publishers to accept that an important portion of their revenues will rely on understanding how to make money from content delivered to their audience's personal devices and Web sites. Some leaders are already making good money on feeds: what will it take for others to follow suit?
 
27 November 2006  
Think Big, Think Small: The Conflict Between Media Centralization and Decentralization
by John Blossom
As major media consolidation deals bring more and more publishing houses into private hands, the challenges of converting these properties that can respond to the needs of niche markets are becoming more acute. Combining infrastructure and staffs cannot be the only factor leading to more success in publishing markets that are by their nature highly decentralized. There is a gap in management skills, industry outlook and strategic vision in publishing companies that is going to be hard to fill without confronting the waves of users who are eager to create their own decentralized media markets.
 
21 November 2006  
Conflicting Visions: Yahoo Aims to be Master of All Media, Google the Servant
by John Blossom
Yahoo has been faulted for being slow on the draw in its deal-making efforts as of late, but with its deal with 176 major newspapers and a separate deal to provide user-generated content to Answers.com Yahoo is seeking to place its content and its ads in a broader array of destinations to make the bottom line look as good as the top line. In the meantime the global contextualization engine that is Google keeps chugging along with far better margins. Is it better to serve in the heaven of user-driven context than to rule in the hell of decaying media empires?
 
14 November 2006  
Yet Another Meme: The Web 3.0 Label Highlights Self-Organizing Content
by John Blossom
Already tired from a year's worth of Web 2.0 buzz John Markoff of The New York Times is spinning out Yet Another Meme - a "yam" known as Web 3.0. In Markoff's eyes the new game in content is to push out concierge-like services that analyze Web content to discern much deeper patterns of meaning and more intuitive results for answer-seekers. It's all pretty true stuff, but it's also stuff that's been under development for a long, long time - and is not likely to provide quick payoffs any time soon. In the meantime publishing-empowered users are organizing content themselves and coming up with some pretty compelling insights of their own.
 
7 November 2006  
Insight Out: Hoover's Connect Uses Social Media to Build Networks from Trusted Sources
by John Blossom
Social networking services for people in professional roles are booming, but business information providers have made relatively scant use of them to boost the value of their own services. But with the debut of the new Hoover's Connect service business information browsers can benefit from their social network being right at their fingertips when they're sizing up potential opportunities in the Hoover's database. It's an interesting twist on workflow integration that puts the power of business information alongside personal contact information in a trusted environment without a lot of CRM gibberish to get in the way.  This is a powerful combination to watch - and to emulate.
 
30 October 2006  
Zibb Jab: Business Search Engines Take on Google and Enterprise Aggregators
by John Blossom
There's a lot of talk about coming up with better business search engines lately, but so far the results offered by most publishers have been evolutionary rather than revolutionary. Reed Business Information has upped the ante substantially with its new Zibb search portal that covers a wide swath of content from both business media sources as well as from weblogs, Web sites and its own product and company databases. This blend of business-tuned content comes wrapped in a thoroughly up-to-date platform promises to give both Web search engines and enterprise subscription news databases a strong run for their money.
 
23 October 2006  
Get a Life: Second Life Points the Way Towards Content Growth in Real-World Communities
by John Blossom
The growth of game-like online communities is accelerating as virtual worlds like Second Life offer its members complete virtual lifestyles - including the ability to spend real-world dollars on both virtual and real goods and services. The smell of real money is drawing strong interest from advertisers and media companies intent on not missing the next hot online trend. But the real lesson of Second Life has a lot to do with the sorely neglected real world where publishers need to step up efforts to invent compelling new products that relate to digital natives.
 
18 October 2006  
Gold Rush: B2B Database and Media Companies Eye the Same Veins for Growth
by John Blossom
As database publishers and media companies converge on the common ground of today's business information markets they're discovering that they both need to learn the same lessons from different angles. At this year's InfoCommerce conference database publishers demonstrated how they were building more powerful value-add services that are embracing editorial assets while media companies pushed further into data assets that enhance core editorial operations. At the intersection of these two efforts is a gold mine of opportunities in enterprise, media and personal content markets.
 
9 October 2006  
Social Bookmarking: Today's Libraries Adjust to Shifting Generations of Patrons
by John Blossom
Even in towns with vibrant pubic library systems the strains of the gap between print-centric elderly patrons and a born-on-the-Web generation are looming large. Elderly populations are growing while the young are moving away from libraries as centers for ideas and social learning activities. With a heavy presence at the polls senior citizens will be making sure that libraries remain important local resources. But will they be willing to let libraries move on to serve the new generation on whom their future depends?
2 October 2006  
Put ACAP on It: Publishers Turn to DRM to Manage Web Search Engine Access
by John Blossom
In the wake of a Belgian court's slap against Google's use of copyrighted news European publishers are pondering ways to fight off search engines becoming content destinations in their own right. The World Association of Newspapers is pushing a new system called ACAP to further this fight by requiring search engines to respect their often convoluted licensing schemes automatically. Well, it's about time that they tried this - well, actually it's a couple of years late at least. And therein lies the problem with making ACAP really stick as a solution that will make a commercial difference to mainstream publishers.
25 September 2006  
Micro-Context: Moving Beyond Search Engines to Content-Enabled Publishing Services
by John Blossom
While many publishers focus on search engines to get their content in the most valuable context possible that's not where issues of context begin and end for online content. A new generation of micro-context services are bringing valuable content sources down to the level of words and phrases in destination content. These new and evolving services enable publishers to expose their own content and content from high-quality content partners to give audiences a high-value experience whenever they decide to shift their focus. Think of every bit of content in your services as the potential starting point for an enhanced relationship that can keep audiences coming back for more.
18 September 2006  
Publishing Express: The Impact of Publishers Acknowledging Online Dominance
by John Blossom
The time for puffery and posturing about print's power and supplemental online revenues is officially past for many publishing companies, yet many of those same companies have failed to assemble a coherent strategy that will take them forward into an era of online-dominant revenue models. The latest market statistics point to an environment that will not favor those who have not prepared to make that transition. Getting content into context, going toe to toe with private investors and building management that thinks like digital natives are the keys to jumping on a train just about out of the station. 
11 September 2006  
Office 2.0: Publishers Confront A Long Twilight of Personal Computers in the Enterprise
by John Blossom
The Microsoft Windows-based PC has been a staple of enterprise offices for more than twenty years, a technology that has created a stable environment for publishers to develop value-add services. But with the arrival of new office technologies that rely on open Web-oriented standards the broad assumption of having Windows as the foundation for those value-add revenues is being challenged. Office 2.0 is a nascent movement with plenty of rough edges, but tomorrow's winners will be those publishers who are embracing and shaping the services available in the Office 2.0 environment today.
5 September 2006  
Keeping it Simple: Content Producers Mix and Match Confusing Revenue Schemes
by John Blossom
With a plethora of new services and access models the music industry is the poster child for publishers gone wild trying to adapt to changing content distribution patterns. Experimentation can be great, but many publishers are poking and prodding spreadsheets rather than users to understand what's going to result in highly profitable content services. Publishers need to focus on keeping their purchasing and access options simple and to do so in an environment in which users are empowered as distribution agents as well as suppliers of valued content. 
28 August 2006  
$100 Million Locomotive: GE's Calhoun Couples Up with VNU to Haul B2B Media's Future
by John Blossom
VNU's new ownership has moved to put in an aggressive management team focused on transforming the Dutch publishing giant into a high-efficiency engine of profits. At the head one now finds David Calhoun, spirited away from General Electric's Industrial division. A locomotive man at the head of this train is probably not a bad idea given the strength and vision that's required to lift leading B2B media companies into higher levels of performance. With Michael Marchesano and Robert Krakoff pulling their portion of the freight VNU has assembled a powerful team that will have a lot to prove and much to transform in the months ahead.
21 August 2006  
12x Train Departing: B2B Media M&A Deals are Helping the Strong Become Stronger
by John Blossom
It's still a hot market for mergers and acquisitions in publishing today, especially for companies that have picked out profitable niches and built strong relationships with their audiences. But it's clear that the deals of 2005 are not the deals of 2006. Where last year portfolios were being trimmed and fattened left and right this year is seeing aggressive multiples rewarded only to those companies that have defined diverse paths to profits that will fit in with increasingly sophisticated and demanding audiences. Getting 12x cash flow is not unheard of these days, but be prepared to be examined carefully for how your products and services deliver on many levels.
14 August 2006  
WikiEverything: Community-Edited Publications Ponder Paths to More Legitimacy
by John Blossom
The recent Wikimania conference in Cambridge, Massachusetts fell on the heels of comedian Stephen Colbert's revealing how easy it is to twist Wikipedia content to one's own liking. In spite of Wikipedia's editors correcting his gibberish quickly and effectively, the question of how to get Wiki content to be both democratic and authoritative is not being addressed very effectively yet by Wiki proponents. The enormous potential for collaborative content will go largely unrealized until more effective systems are put in place that recognize how hard it is to defend a democratic publishing  institutions from the tyrannies of both the mobs and the authorities.
8 August 2006  
Book Club: Book Publishers Seek Out Fresh Inroads to Online-Driven Markets
by John Blossom
Book publishers are working hard to improve their online marketing channels for their titles, but ironically they receive the least help in many instances from the authors of those books. Most book author Web sites are weak marketing tools that are designed to do little to help build a reading community or book sales. Compare this with webloggers such as David Meerman Scott, who has leveraged his personal weblog into a marketing vehicle for an e-book - and now for a print title from Wiley. Book publishers need to consider how to make money on marketing capable authors as they develop their skills in an online environment rather than limiting revenues to those harvested for print.
31 July 2006  
News Hounds: The Scent of News Has Gone Elsewhere While Publishers Play Catch-Up
by John Blossom
A flurry of "innovations" are making their way into major newspapers lately: links to competitive sources, weblogs and user comments are a few of the developments trying to stir things up. Yet why is it that these new features seem so...old? As new data from Pew Research shows news audiences old and young are no strangers to other sources of news online and are migrating to them at the expense of traditional news outlets. News organizations have to retrain their noses and get pack to picking up the real scent of news that their audiences seek.
24 July 2006  
Content Nation: A World of Personal Publishers Declares Their Influential Citizenship
by John Blossom
A recent poll by the Pew Internet & American Life Project reveals that most of the people in the U.S. who are publishing weblogs are interested in a creative outlet for communicating with friends and family. But a significant percentage of survey respondents see influencing others as a prime motivator in publishing weblogs. If you scale up the survey data for weblog influence-seekers to its likely global proportions you wind up with the 65th largest nation in the world getting the attention of the third largest nation in the world. This Content Nation is shaping the world's communications far faster and deeper than even the most sanguine enthusiasts for personal publishing can imagine - and they've only just begun.
17 July 2006  
Consultative Sell: Factiva SalesWorks Hooks into Work Solutions via Channel Partners
by John Blossom
Another day, another content integration product for enterprises that need subscription content in valuable work contexts. But as products such as Factiva's SalesWorks(TM) rely increasingly on technology-oriented channel partners to penetrate their markets the shift into consultative selling becomes more problematic. It's great to have your content in highly valuable contexts, but if your bread and butter is knowing your clients' needs then you need to tread carefully with tech-oriented channel partners who can wind up learning a lot more than you about your markets.
10 July 2006  
Game Zone: Corporations Create Immersive Content to Build Brand Relationships
by John Blossom
We've been seeing multimedia content posted on corporate Web sites for years but few of these have the curb appeal and careful focus of Boeing's sites for its next-generation airliners. With seductive music and well-crafted interactive features, Boeing has created an experience that is more like a video gamer's alternate world than an online slide show. In doing so the bar has been raised for both corporations and publishers to consider how the Web can provide direct and immersive experiences that can sway opinion makers with both facts and feelings.
3 July 2006  
Early Edition: Webloggers Steal the Real-Time Thunder of News Headlines
by John Blossom
Where to people go to get today's headlines online? For