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Business Information 3.0: Building Quality Business Content from the Web
As Zoominfo and Generate gear up for serious assaults on online and enterprise markets business information providers are facing a new competitive environment. more...

Amongst Peers: Experts Enter Social Media Communities to Build Contacts through Content
Experts used to be the folks who got interviewed by major media outlets. But with social media high-profile experts are learning to interact with publishing peers directly. more...
Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
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Content Industry Outlook 2006: Investing in Users
Business Information Use in Small to Medium U.S. Businesses: 2005 Survey
Diamonds in the Rough: Creating New Content Value through New Uses
The New Aggregation: Models for Success in Creating Content Value
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NEWS ANALYSIS: EARLIER NEWS ANALYSIS


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NEWS ANALYSIS ARCHIVE
Date/Headlines/Author Summary
26 December 2005  
Investing in Users: 2006 Forecast Preview
by John Blossom
Content crystal ball-gazers, rejoice: the best is yet to come in 2006 as publishers and technology companies vie for the hearts of publishing-savvy users looking for personal and professional content. Shore sees investing in content users for 2006 revolving around four trendy "Ps" shaping content today: Packaging, platform, premium and personalization. Watch the cash flowing into these investment area quickly as both established and new players in publishing get very, very serious about who is going to be on top when realigning business models settle down.  You'll need real-time tea leaves to keep up with the content deals in 2006, but fear not - we'll be with you every step of the way.
16 December 2005  
New Tunes: User-Generated Media Creates New Models for Quality and Cooperation
by John Blossom
As surely as the birth of jazz music was shunned by many classically trained musicians the rise of user-generated media has gained the scorn of many professional content producers. But when you're using pretty much the same tools as any professional producers in a medium that reaches the world as easily as any one the differing qualities of  user-publishers should not be discounted too quickly. User-generated media from individuals and institutions is more than just a fad - it's the major publishing trend of our times that has informed and modified how we approach professional publishing forever.
7 December 2005  
Objects of Desire: Finding the Right Content Platform Strategy Amidst Changing Technologies
by John Blossom
With patent spats in U.S. and Canadian courts threatening to unplug Blackberry users from content on their objects of desire it's a good time to consider how wise it is to be chasing one hot content platform after another with content licensing deals in hopes that publishers can keep in touch with their users. The ideal digital content platform for publishers is not the latest faddish gizmo but the digital objects that they create to run on these hardware platforms. Keeping content highly profitable in the midst of disposable technology wars means thinking long and hard about how you're really going to make money in the long run on from content users  using these devices.
28 November 2005  
The Publisher's Dilemma: How to Build Shareholder Value and Future Revenues?
by John Blossom
Break out the pitchforks and the torches, the shareholders are restless in the once-happy realm of publishing. While the likes of Google and Yahoo gobble up capital chasing extraordinary growth and healthy earnings, traditional publishers are caught trying to please institutional investors who may have very unrealistic expectations about what it takes to transform older business models into 21st century profits. But all is not lost for publishers that are willing to learn how to sell their positioning to investors with straight talk about both short-term and long-term expectations. The time for gladhanding colleagues on cushy buyouts is passing by as the time for true publishing survivalists to take charge comes into focus.
21 November 2005  
Ground Support: The Shifting Role of Print Publications in B2B Media
by John Blossom
Ah, print, the darling of trade publishers everywhere. It's still a potent weapon in today's B2B marketing wars, but with trade events and online publications soaring in their revenue mixes today's B2B publishers are oftentimes perplexed as to how to deal with the shifting strategic role of print. Just as yesteryear's battleships and today's aircraft carriers had to adapt their strengths to new types of missions B2B print publications can find important roles in today's business marketing mix - if they cede their former glories to new types of strategic and tactical roles. After all, how many things does an executive get in the mail these days that they really want to open?
14 November 2005  
InfoCommerce 2005: Connecting Quality Content with Today's Professionals
by John Blossom
Database and directory publishers assembled at this year's InfoCommerce 2005 conference to trade insights on how to create quality content, an objective that is taking on new meaning in an era of user-driven content products. Today's content quality is as much about being able to respond to client needs uniquely and responsively as it is about I.T.-driven process controls. Users are in the driver's seat for defining what really makes a content service successful, a fact that forces publishers to reach out to their audiences in new and sophisticated ways. Today's content quality may be in the hands of the user, but it beats spending tons on second-guessing their needs.
9 November 2005  
Amazon Jungle: Book Purchasing Models Struggle in the Digital Objects Era
by John Blossom
Who'd have thought that in the height of growth in online content the sexiest thing out there would be...books? With major announcement in recent weeks from Google, Yahoo, Microsoft and now Amazon the stage is set for dramatic efforts to digitize and commercialize book content. Yet books have been digitized for online search, subscription and enhanced functionality for sometime now by a number of vendors focused on scientific and technical content. What the new efforts lack so far are commercial models and packaging  that are clearly in the best interests of publishers undertaking them. Time for some more careful and creative thinking about what it means to offer digital books for long-term commercial success.
31 October 2005  
Potato Heads: Silicon Valley's Content Leaders Keep Basic Research a Priority
by John Blossom
Basic research is at the heart of many of the companies in Silicon Valley that are driving the value in publishing today. When the revenue and margin leaders in electronic publishing are plunking down 10 percent of their budgets on R&D it's hard to imagine how traditional publishers and aggregators are going to wheel and deal their way to a superior position against these competitors any time soon. When robust R&D is at the heart of your company's culture, innovations that surface as highly profitable products just seem to follow naturally. It takes more than R&D types to understand today's publishing environment, but if you're not attracting the best and the brightest of them you've got to wonder what tomorrow will bring to your bottom line.
24 October 2005  
Fair Game: German and American Book Publishers Wrestle with Google Print
by John Blossom
This year's Frankfurt Book Fair drew more than 250,000 people to the world's largest content event, but the biggest event for books during the fair was the alignment of camps in the fight over Google Print. American publishers are suiting up for a fight on copyright issues, while German publishers seem to be more wiling to let Google be Google and to get on with building stronger online presences for searching and consuming books. Given the history of other recent wars on copying premium content guess who's likely to be the richer of these two camps in a few years' time? It's time for all publishers to embrace fair use of book content for searching and to focus on how they're going to make money in a search-enabled world.
17 October 2005  
WFIC 2005: Financial Content Searches for New Profits in Open Markets
by John Blossom
The World Financial Information Conference (WFIC) gathers every two years to contemplate the state of global financial content markets, an exercise that this year attracted some of the best minds in the business to the conference's Rome venue. The big picture emerging from the conference is that increasingly transparent markets for securities trading are placing enormous pressure on exchanges, vendors and institutions to find profitable positions in highly regulated markets. Financial content services that can drive the top line of profits as much as bottom-line cost savings are desperately needed, but the big ideas seem to be waiting in the wings for new players to push them through. Texas Holdem, anyone?
10 October 2005  
Content 2.X: The Clash Where Publishers, Technology Companies and Audiences Meet
by John Blossom
The excitement brewing around the recent Web 2.0 conference is palpable in Silicon Valley as the literati and glitterati of content technology cook up a heady batch of concepts to attract new investment. But before intelligent and savvy investors start writing out checks it would be wise for them to consider just what kind of businesses they're underwriting. There's a lot of power in the Web 2.0 framework, but it's a loose framework that doesn't define a powerful and effective scope of business operations against which to measure success and failure. Enter Content 2.X, Shore's definition of the powerful and rapidly evolving union of technology, publishing and audiences partnering towards common goals.
3 October 2005  
Open Sandbox: The Open Content Alliance Forges the Ultimate Content Collection
by John Blossom
If there's one thing that Yahoo! knows how to do it's building effective partnerships with media players. The announcement of the Yahoo!-sponsored Open Content Alliance that aims to counter Google's library scanning efforts underscores that it pays to play nicely with some of today's leading content archivists. The OCA has openness, voluntary participation by publishers and a global set of participants on its side to help to accelerate its efforts. But as powerful as its proposition may be there are many consortia that have fallen by the wayside as others with fewer vested interests to negotiate sped along. Google may have a "sandbox bully" image to contend with at the moment but there's nothing to say who's really going to build the better sandcastle.
26 September 2005  
Science Fact: The "Google Grid" of EPIC 2014 Takes Shape
by John Blossom
As Google prepares to assemble and test a new content distribution network the content industry is caught like a deer in the headlights trying to figure out the implications of this initiative. Is this the beginning of the "Google Grid," that omnipresent publishing environment foreseen in  "EPIC 2014", the online sci-fi multimedia presentation that emerged  last fall? It could be that and much more if Google succeeds in deploying a network environment that creates a new world of highly localized content monetization. Be prepared for publishing business models to take yet another bumpy ride along the road of change as the "there" of content moves ever further from central control.
19 September 2005  
Authority Figures: ASIDIC Uncorks a New Blend of Professional and Personal Content
by John Blossom
With new authoring tools such as weblogs and wikis coalescing professional and personal content more effectively than ever before, what's a professional content producer to do? Embrace the best of them effectively, according to panelists and attendees at this year's ASIDIC Fall Meeting in Napa Valley. New ways of packaging authoritative content are emerging that promise higher margins and better branding for content companies. Conference panelists demonstrated that although the best solutions for profiting from blending personal and professional content are far from in hand, those that are pushing to embrace the blend are creating some of the most potent value in content today.
12 September 2005  
Common Market: The Power of Transactions Draws in Business Publishers
by John Blossom
Reed Construction Data has dipped a toe into the surging world of online ecommerce with a new relationship with eBay, the world's largest public online marketplace for goods. While the deal is fairly tame in its overall shape, it's an indication of where business database and directory publishers are going to need to head in the months ahead to position their content effectively as eBay grows its business-oriented services. Where transactions take place is where content reaches one of its most valuable contexts, a concept long exploited in financial markets but an idea whose time appears to be dawning now in new Web-driven markets. Business database and directory publishers need to move quickly to consider how eBay and other online marketplaces can help to position their content most effectively in the transaction-driven workflow of today's business content users.
6 September 2005  
The Big Blow: The New Pecking Order of Content Looms Large in Katrina's Wake
by John Blossom
Cataclysmic events such as Hurricane Katrina do not create trends in content, but they do help to forge into harder forms trends that were already forming. In the wake of this natural and human disaster Web content has emerged as the definitive focus for people needed both fast-breaking general news and very personal news on events and locations impacted by powerful events. Traditional outlets that once leaned tentatively on user-generated media discovered that combining personal content with their professional product can point the way to both hard facts and a sense of community that is impossible to replicate with just a polished professional product. The raw, the cooked and the cooking are all required to provide today's definitive picture of unfolding events to the satisfaction of sophisticated content users.
29 August 2005  
Copy Right: LexisNexis, Copyright and the Search for Today's Most "Useful Arts"
by John Blossom
The LexisNexis announcement of its sophisticated and powerful CopyGuard service is meant to send shivers down the spines of copyright violators. But its ability to compare works for suspicious similarities is more likely to protect publishers from plagiarism problems with its own staffs than to reap any revenues from content snatchers caught in the act. The problems of copyright law have far less to do with inadequate enforcement of outdated regulations than they do with technology that makes copying itself hard to avoid, much less control. Publishers need to focus more on copyright enforcement that enables users to get more value once they've received copies of content than on trying to control the copying process itself.
22 August 2005  
The Little Package that Could: eBooks and Their Friends Prepare for the Limelight
by John Blossom
Alas, the poor eBook has suffered quite an identify crisis these past few years - in spite of the fact that their sales growth continues to surge impressively. By some reckonings electronic books will be outselling their paper-bound counterparts as soon as 2010. But the key to the future of electronic books lies not so much in getting existing book formats into electronic packaging as in creating new concepts for packaging content for portable use that extend the concept of the book in new directions. The good news is that the resulting packages offer premium content providers significant revenue opportunities - if they can learn how to create products that appeal to users used to both text and interactive capabilities.
15 August 2005  
Return on Context: Thomson Scientific to Measure Content's Contextual Value
by John Blossom
As publishers and content services wrestle with content collection managers to prove out their slice of institutional library budgets based on collection user stats, Thomson Scientific is looking beyond traditional stats to come up with measurements of how content gets used and cited beyond the collection. While its forthcoming Collection Development Manager may be fairly limited in scope it's an important step towards helping collection managers to understand the return on a content investment in the context in which published content is most valued by its users. Think of "return on context" as the new measurement for weighing the total value of content to an institution's intellectual capital - and start thinking how you're going to be doing it some time soon.
8 August 2005  
Express Yourself: Major Business Publishers Search for Winning Online Brands
by John Blossom
American Business Media's "B2B Meets..." events draw top-drawer panelists to chat about key topics in the world of business publishing. The most recent session was supposed to be focused on the impact of weblogs and RSS on business publishing, but much of the talk from the blue-ribbon panelists was about how their editorial operations are still focused on getting the basics of their online brands right. The good news is that they are succeeding in expressing their brands in many instances, but it's with a recognition that they're used to creating a product that's far different than what many born-on-the-Web content brands are able to assemble. Seismic these changes may be, but the shaking has hardly begun.
1 August 2005  
Now See Here: Online Video Enters the Mainstream of Business Content Services
by John Blossom
Corporate video services supplying broadcast TV footage used to be rather sleepy affairs, forwarding tapes and transcripts well after broadcasts had aired. Today's Web-oriented video environment is changing this snoozy status quo rather rapidly, though. In addition to consumer-oriented moves by Yahoo!, Google and others, business-oriented Web services that can trigger awareness of online broadcasts seconds after they hit the airwaves are beginning to catch on in the marketplace. These services offer invaluable strategic and tactical input to corporate and governmental professionals, as well as a nifty supplemental revenue stream for broadcast outlets now able to reach behind-the-firewall online audiences. It's a young marketplace that's developing far more rapidly than many may imagine - a sure sign that more imagination may be required to harness profits from it sooner rather than later.
25 July 2005  
Extra Baggage: Older Content Companies  Weigh the Growing Earnings Gap
by John Blossom
O, to be a content company without content ownership and licensing issues. Then our financial reports would boast the operating margins of companies like Google, which has perfected ad revenue generation from just about everybody's content quite effectively while owning or licensing hardly a stitch of the stuff. Owning content can be great but when you're competing for revenues and margins with monetizers that can take or leave the ownership game rather casually it can make you feel like you've been left holding the bag. There's lots of hope yet for publishers and aggregators working to sort out this equation to their satisfaction but it will require traveling far lighter than many in the content industry are used to.
18 July 2005  
Vanishing Frontier: Online Premium Content Pioneers Adapt to a Crowded Neighborhood
by John Blossom
As the second decade of the Web unfolds pioneers in premium Web content such as Amazon and Hoover's are adapting to increased competition from a broadening array of online premium sources. While still holding advantages as well-regarded online brands, these content pioneers are having to redefine the frontiers of premium content profits on both their home turf and arenas more familiar to their more established competition. There really isn't an "online content market" but instead many opportunities to leverage online and other channels for maximizing penetration of business and consumer content markets.   The pioneers may yet cut some fresh new ground in the process of responding to these challenges, but it's a race to do it before the competition gets more imaginative.
 
11 July 2005  
The Solutions Solution: Business Publishing Moves to Client-Centric Content Systems
by John Blossom
With VNU and other major publishers and aggregators focusing on solutions providers for businesses, the art of business publishing is taking a turn away from its roots of title-centric publishing towards client-centric business solutions. The channels through which business media companies need to communicate with readers increasingly are in the hands of businesses themselves, forcing media companies to acquire a hand in defining the premium contexts in which their content is demanded, viewed and used by their clients. Not every business media company can afford to become a full-range content solutions provider, but every business media company needs a strategy for adapting their products for maximum revenues in solutions environments.
5 July 2005  
Pro/Am Tournament: Colloquial Content Converges in Text, Audio and Video
by John Blossom
Today's Web portals abound with text, audio and video content from both amateur and professional sources the movement towards content convergence is taking on a grass roots flavor that few in mainstream media companies would have predicted a few years ago. Video broadcasters and syndicators compete with homespun video from newspapers, corporations, governments and amateurs, even as podcasting opens up streams of audio content from more sources than ever before. The mixture of professional and amateur content keeps the convergence of media sources increasingly in the hands of users equipped with more than enough horsepower and storage to take them all on. In this mix there are no safe niches, only strategies that can get the right content into the hands of the right audience. 
27 June 2005  
Riding the Long Tail: Libraries Confront the World of Infinite Content Supply and Demand
by John Blossom
Chris Anderson, Editor in Chief of Wired Magazine, unleashed a global debate with an article last December on "The Long Tail," the huge portion of content that's thought to be of residual value to companies catering to mass audiences but turning out to be both powerful and profitable to a wide range of audiences. Companies like Google and Amazon prove out this model every day on the web, but so do corporate librarians who focus increasingly on the bulk of content in their own organizations beyond the reach of commercial services. The future for librarians serving local communities can be found in looking at both online and corporate models for tips as to how to manage the content that matters most to highly contextual audiences.
20 June 2005  
Where the Buys Are: Small and Medium U.S. Businesses Step Up to Business Information
by John Blossom
Shore's new survey of small and medium sized U.S. businesses reveals aggressive spending on business information that these businesses find to be highly valuable. Not surprisingly much of it is now online information, but it's not just purchased information that powers these businesses to success. A combination of original sources outside of subscription products and carefully purchased premium content is the key to small and medium businesses making the most of business information without huge I.T. investments. There's lots of opportunity in this changing mix of business information usage for vendors that want to help these businesses to grow.
13 June 2005  
A Place for Everything: Content Vendor Taxonomies Hook Clients to Useful Structure
by John Blossom
The recent debut of LexisNexis Taxonomy puts the business content giant toe to toe with Factiva in the arena for extending the organization of vendor content into enterprise portals. It's a great play and will certainly provide LexisNexis with some important traction in the portal wars, but it's not going to stop clients in their tracks. Taxonomies used to organize content from a client's files alongside vendor content can easily organize other content - including content from competitors' services. It's nice to get close to your clients hooked to you via taxonomies, but don't count on them keeping your database pricing warm and snug forever.
6 June 2005  
Now Hear This: Publishers Use Broadcasting Models to Widen Content's Appeal
by John Blossom
As publishers move to online content as a mainstay of revenues, a surprising number of them are moving past standard models of text delivery to delve into models that borrow both content technologies and management models from their broadcasting brethren. These experiments are no longer limited to teens in pursuit of online thrills: they're rapidly penetrating core news and business content publishers' operations. It takes more than a title and a good Web site to attract an audience into a loyal relationship with a content producer. Audio podcasts, interactive online "talk shows" and TV properties becoming Web properties are but a few examples of the merging of content production disciplines. Reaching audiences through all of their senses and using all of their media-spawned sensibilities is an essential consideration for business and consumer publishers alike.
31 May 2005  
Lost in Translation: Japan's Industries Consider the Integration of Enterprise Content
by John Blossom
At a recent conference in Tokyo, Japan executives from leading industries convened to hear about the latest and greatest technologies and techniques for integrating content within their enterprises. Some of these capabilities are fairly new to Japanese industrial markets, which have not advanced as far as U.S. industrial markets in integrating internal and external content sources into useful portals and applications for solving business problems. As Japan and other nations consider how to compete with countries that benefit from both globally accepted languages and advanced content integration capabilities it will be important for them to consider how to leverage assets beyond their traditional I.T. strengths to create strong content-centric cultures in their organizations.
23 May 2005  
Gold Rush: Heady Days for Enterprise Search as Institutional and External Content Merge
by John Blossom
This year's Enterprise Search Summit was a well-attended and robust expression of just how vital and important search functions have become for enterprises of every scale. Maturing enterprise search solutions included offerings from Google that are putting pressure on many other search engine providers to provide more internal and external content sources in a simple package with more features that make answers easier to find. Any way you measure it enterprise search has reached a new level of maturity that places far more emphasis on performance and results than experimentation and partial solutions. Users are coming out winners in this gold rush, but a broader array of sophisticated content sources and content organization tools will keep those users clamoring for more precious gold than ever before.
16 May 2005  
Radio Days: RSS Gains Steam as the Content Broadcast Stream of Choice
by John Blossom
While people associate the Really Simple Syndication (RSS) site feed capability with weblogs, it's really a medium unto itself that just happens to be populated with weblogs. More to the point it's essentially a broadcast medium, returning the Internet to its Ethernet technical roots and promoting the ability to push content from anyplace to anywhere via a common network