where content, technology and people meet. (SM) Publishing and content technology executives use Shore to measure and understand their markets and competitors, define marketing strategies and implement successful content products and services using Shore's highly actionable insights into vendors, institutions, individuals and virtual communities.
COMMENTARY: INDEX
OVERVIEW
CONTENTBLOGGER
INDUSTRY EVENTS
NEWS ANALYSIS
HEADLINE SUMMARIES
NEWSLETTERS
LATEST COMMENTARY
ContentBlogger Commentary and News Headlines 

Business Information 3.0: Building Quality Business Content from the Web
As Zoominfo and Generate gear up for serious assaults on online and enterprise markets business information providers are facing a new competitive environment. more...

Amongst Peers: Experts Enter Social Media Communities to Build Contacts through Content
Experts used to be the folks who got interviewed by major media outlets. But with social media high-profile experts are learning to interact with publishing peers directly. more...
Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
FEATURED RESEARCH
Content Industry Outlook 2006: Investing in Users
Business Information Use in Small to Medium U.S. Businesses: 2005 Survey
Diamonds in the Rough: Creating New Content Value through New Uses
The New Aggregation: Models for Success in Creating Content Value
COMMUNITY EVENTS
Latest Postings in our Online Forums
View our Community Calendar
Check out Employment Opportunities
UPCOMING EVENTS

Come join Shore at the SIIA Content Forum
 
[more...]

Link to Commentary: Main Page
 
Link to John Blossom: Team Member Profile    
(Re)launch Pad: Rocketinfo and the Shifting Focus of Content Technology Companies
   
    30 August 2004
SUMMARY:
 
 
The newly renamed Rocketinfo, Inc. is a revitalized content technology company emblematic of so many similar tech-born efforts that are discovering the beauties of content focusing on specific market sector and user requirements. They're not abandoning their techie roots but leveraging them effectively to create content solutions that span the gap between pure I.T. solutions and lagging publishers and aggregators with increasing effectiveness. There are worse fates than to succeed by focusing on what people need most with what you do best - and worse ways to create a profitable company that can stand on its own or fit nicely into the folds of a major market sector suitor.

You'd think that people would get tired of trying to launch and relaunch content technology companies. Even as AOL's own research shows that few are willing to pay for content technologies such as instant messaging that are already bundled into existing services and software suites and content management companies continue to consolidate there are many hardy souls glad to take on today's content market challenges. One such company is Rocketinfo, Inc., newly reformed from Zeppelin Energy, Inc., a company with marketing strengths in search of a marketable product that purchased the remains of Ottawa-based Rocket Technologies earlier this month for about USD 400,000. You may remember Rocketinfo from the heady days of dot-com fever when many companies with bright ideas on search technology hoped to capture their own particular corner of the search marketplace. That effort was fast falling out of orbit, even though the Rocket scientists were closing in on an attractive combination of content services that looked increasingly promising.

The fuel for Rocketinfo's renewed hopes is a combination of content search and extraction technologies focused on enterprise and personal content targets fused with newsworthy content from  about 11,000 online sources,  weblog newsfeeds, a free online newsfeed reader and content from business technology experts such as IDC, Gartner and book publishers. This combination attracted Canadian Press (CP) to establish a recently announced alliance with Rocketinfo to resell their content and tools as part of their business intelligence marketing strategies for Canadian media markets - a pretty good test launch for this renewed company.

In other words, while the technology is a significant portion of the equation, the world of content is so vast that it's a very rare specimen of content technology that can survive without some sector-specific industry focus. A few years ago Purple Yogi was relaunched as Stratify, offering a "we can solve the world's content discovery and classification problems" approach to content technology; today Stratify focuses their pitch on applying their content discovery capabilities to the legal sector and governmental agencies. Content management companies also find themselves developing expertise in specific market sectors' workflow issues, fueling competition with content aggregators and publishers that have long plied the waters of specific industries and sectors.

In the world of vContent, highly valued content created by a fusion of powerful and affordable technologies in the hands of both major institutions and techno-savvy users and rich content from more sources than ever before it's never just about the content or the technology. It's always about finding the most potent combinations of content and technology that matter most to specific audiences in specific venues. I.T. specialists oftentimes feel overwhelmed by these human factors, much less the basics of getting today's infrastructure in place, just as information professionals in major institutions find themselves oftentimes on the "outs" as central points of service delivery. This leaves companies plying the vContent space to step in to solve real-world problems at this complex intersection more than ever before.

What do companies like Rocketinfo and other companies trying to position themselves effectively with technology that meets the "buzzword" test but can't find a grip in the content marketplace? Here are a few basic rules of thumb to bear in mind:

  • It's always about what a specific audience finds to be valuable. A tool is only as good as the work it does in specific hands. The steady progress of companies like Alacra in carving out highly profitable and effective market niches by solving specific business problems with premium and enterprise content in finance and corporate governance with specialized capabilities serves as an emblem to companies that are trying to figure out what to do with a pile of great code on their hands. Wherever your code came from is likely to be its base marketplace for some time to come, so be willing to put aside overly aggressive plans for expansion until you've nailed down how to capture your native content marketplace cold.
  • It's sometimes about content exclusivity. Sometimes. NewsGator Technologies, the weblog newsfeed tool provider, has moved quickly in recent months to become a specialist in newsfeed-based content distribution serving media-centric markets from both individual webloggers and major publishers.  Focusing content on specific audiences helps and adding an exclusive column  from leadership development expert Gene Mage certainly doesn't hurt, either. But exclusives are more like an anchor defining your position relative to your most valued markets than a fortress that can protect you from able competitors. Many a publishing company has fallen by the wayside banking too heavily on content exclusives that don't tie to specific markets effectively, and many content technology companies can do so just as easily.
  • It's never just about publishing and aggregating. But it's more about them than you may think. Many of this new and revitalized wave of content technology companies focus on solving real human problems with technology into which premium content sources fit nicely with other valuable content sources, rather than trying to hack technology into an existing content distribution model. Nevertheless, some still have the "technology is the pipes for the water of content" attitude that glosses over many of the peculiar complexities of how people purchase and relate to premium content alongside other content sources.  Keeping an open perspective on content sourcing while recognizing the role that your technology plays as a central vehicle in enabling premium content value is a delicate balance that today's content technology companies are beginning to master far more effectively in the past, but it's still a work in progress.

Will Rocketinfo boost itself into a more competitive position any time soon in the greater content marketplace? It's hard to give them the nod based on technology alone. But if companies like Rocketinfo continue to adapt intelligent strategies for specific types of content users in specific markets they're more likely to come up with solutions that create content value independent of major suppliers in those sectors, making them more profitable targets for acquisition by those dominant companies. That may not be as juicy an exit strategy as some of these companies promised their investors in the beginning of their sagas but it beats being left at the launch pad.

- John Blossom

 For Follow-up: Contact the Analyst
  Arrange for an Analyst Briefing on this Topic
  View and add comments regarding this article

To top of page To Top of Page

 
RELATED
Want to hear a Shore analyst's opinions in private?  Try our Private Advisory Services.
Link to Shorelines, Shore's Weekly Newsletter
Sign up for our newsletter services to get convenient headline coverage
What other services does Shore offer to support my information needs?
Shore Communications Inc. - Selected by EContent magazine as an EContent 100 company for 2004
Shore's Research, Commentary and Consulting Receives Prestigious Recognition.  [more...]
shorename.gif (1190 bytes)
[HOME] [US] [SERVICES] [COMMENTARY] [RESEARCH] [COMMUNITY] [PRESS] [CONTACT]
Copyright © 1997-2007 Shore Communications Inc.  All Rights Reserved - Click Here to Read Terms of Use
Corporate Privacy Policy