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Link to John Blossom: Team Member Profile    
Middle Men: How Mark Logic is Redefining the Role of XML in Content Aggregation
   
    27 September 2004
SUMMARY:
 
 
With the eXtensible Markup Language gaining steam as a method for getting content to and fro in an easy-to-use format, more organizations turn to XML as a solution for driving down content delivery cost and complexity. Easier said that done in many instances, especially when it comes to getting search engines to hum across a wide variety of sources. But Mark Logic has drawn together XML-based content normalization, search and delivery capabilities in an open and flexible framework that makes the prospect of a universal enterprise Web environment based on XML standards far easier to consider for both enterprises and the premium content suppliers that support them. It might not be the sunniest news for content suppliers who had hoped to maintain proprietary advantages in the face of XML, but it's news worth watching carefully. 

Once upon a time disparate content sources were held together by a form of software called middleware. Middleware provided a proprietary but standardized way for enterprises to get at diverse content sources from inside and outside their organizations, but its proprietary nature tended to keep the cost of pulling content together rather high.  Then along came eXtensible Markup Language (XML), a method for formatting content in standardized forms that  made it easier for enterprises to consume individual elements of content from a wide variety of sources without having to resort to proprietary middleware. XML was great - if you could manage to get content providers inside and outside an organization to use XML formats to deliver information. In a world in which search technology was making it easy to get at structured and unstructured sources of content regardless of its format, this was not always an easy task. XML content would appear as one of many sources available to a search query, limiting the value of having its standardized and elementized forms available.

But then came Mark Logic, a San Mateo, CA-based outfit that decided to leverage its experience with search technology, XML conversion and databases to create a new way for organizations to consume and update content from a variety of sources in XML format without disturbing the original sources of that content. Mark Logic calls their core technology the Content Interaction Server, a combination of content conversion, storage and delivery functionality that allows an organization to create a middle layer of content serving capabilities with middleware, database and search capabilities rolled into one neat package. Using the XQuery standardized search interface for XML content it became a much simpler task with the Content Interaction Server to scale searches across diverse structured and unstructured sources, including vendor-supplied content, at a very granular level as if they were a single source. The content extracted from various sources that was stored in the Content Interaction Server could be hooked up easily to both standard office automation applications and sophisticated content analysis applications from vendors such as ClearForest, Groxis and Inxight. Scaling content resources to get effective analysis in such packages all of a sudden became far easier without having to redo entire infrastructures: middleware without the headaches, if you will.

With an increasing number of development partners using these capabilities Mark Logic announced recently an Open Content Architecture program, effectively declaring their Content Interaction Server as an all-purpose enterprise content interface for internal and external content sources. That's easier said than done, but clearly Mark Logic is on to something here that should have the eyes and ears of many of today's content publishers and aggregators. For many of these content suppliers XML hovers out on the edge of their operations as a feed delivery medium or a way to provide content in any number of industry-specific XML formats. Mark Logic's capabilities offer these content suppliers an opportunity to look at XML as not just a content delivery format for specific purposes but also as an environment in which their clients can determine the usefulness of elementized content within a wide variety of sophisticated user applications in a far more open and universal fashion. In doing so, though, it shifts in the balance of power for determining content's usefulness to the institutions that consume it - a central theme of what Shore calls The New Aggregation.

The types of capabilities that Mark Logic is offering promise to provide an XML "middle man" presence that will be an increasingly strong factor in delivering premium content to institutions drawing together content from a wide variety of sources. What should premium content vendors think about in approaching this environment? Here are a few items to consider:

  • A quick and easy way to play with a wide variety of enterprise applications and portals. Although there are a handful of content vendors with the resources to develop workflow applications and middleware for specific vertical markets, most publishers and aggregators do not have the wherewithal to make their content useful in specific desktop applications beyond their own user applications or a standard Web interface. An environment such as Mark Logic's offers these content providers a way to play in the big leagues of enterprise content without having to throw away their current investments in content delivery infrastructure: just park a service such as Mark Logic up against your current content and let the client do the driving with some assurance of consistent usage monitoring.
  • Hmm, I thought that's what aggregators were supposed to do.  Seems to be a theme here, doesn't it? Institutions that have used middleware in high-end applications such as financial securities trading to draw in content from a wide variety of premium sources have been pondering the value of major aggregation services for quite some time. With XML as a middleware replacement for many kinds of content delivery this pondering is likely to take hold in a far wider range of institutions. There's a clear place for premium content aggregators here and they'll be wise to play aggressively in this environment, but it may not be the role that many have come to expect with their clients.
  • XML as the enterprise Web is a step closer to reality. The benefits of XML have been touted widely and loudly for quite some time, but for the most part it's a capability that has succeeded in dribs and drabs instead of as a universal content transport. The Mark Logic approach enables XML not only as a transport format but as a content interaction environment for a wide variety of specific content sources and applications. This holds out the promise of XML as a high-octane universal alternative to standard Web searches and sources that can allow institutions to use XML to place both internal and premium content in its most useful context quickly and cost-effectively.

Mark Logic has made significant progress with its XML-based content query and delivery strategy in a remarkably short period of time. It's not the only one singing the benefits of XML to draw content together from disparate sources, but it's certainly a trend-setter at this point for premium publishers to watch carefully if they want to write a happy "once upon a time" fairy tale of their own.

- John Blossom

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