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Link to John Blossom: Team Member Profile    
Potato Heads: Silicon Valley's Content Leaders Keep Basic Research a Priority
   
    31 October 2005
SUMMARY:
 
 
Basic research is at the heart of many of the companies in Silicon Valley that are driving the value in publishing today. When the revenue and margin leaders in electronic publishing are plunking down 10 percent of their budgets on R&D it's hard to imagine how traditional publishers and aggregators are going to wheel and deal their way to a superior position against these competitors any time soon. When robust R&D is at the heart of your company's culture, innovations that surface as highly profitable products just seem to follow naturally. It takes more than R&D types to understand today's publishing environment, but if you're not attracting the best and the brightest of them you've got to wonder what tomorrow will bring to your bottom line.

Legend has it that the first transistor was a potato. In the process of doing basic research into voltage amplification in the 1940s some scientists at Bell Laboratories poked a few electrodes into a spud and noticed the semiconductor effect of voltage amplification for the first time. At least that's what I heard more than once when I worked there. Bell Labs had its brilliant pure research scientists - the kind that had to be told to get out of their pajamas and go home on major holidays - and they had folks like me who took great ideas from basic research and turned them into products.  Through Bell Labs  AT&T funded many basic scientific breakthroughs - all thanks to the "potato heads" who were paid to think deep thoughts.

Bell Labs still exists today as the research core of Lucent, a spinoff of AT&T that still does a lot of fundamental research: more than 10 percent of Lucent's revenues are spent on R&D. That's about the same percentage as Google, the content giant whose revenues and earnings have soared beyond its competitors in recent months. Yahoo also chips in about 10 percent of their budget to R&D, but the "potato heads" working on basic research that can morph into viable content technologies seem to leverage the geekish Google culture more easily to bring truly innovative approaches to content to the marketplace. Google R&D gives us such features as Google Base, an accidentally previewed online database platform that is a breakthrough for people wanting to provide structured online content without dealing with the ugly bits of database technology.  Basic stuff - huge potential impact.

Compare and contrast this approach with most major publishers and aggregators, which are largely consumers of content technology. While there are R&D efforts of sorts at these companies they are very tactical generally and represent half or less of what a Google or Yahoo would spend. Today most content companies do not bother to break out R&D from other expenses in their reported financials - including Thomson Corp., which is contemplating what to do with excess cash on hand after last year's acquisition spree, as noted by the Globe and Mail. With companies like Google and Yahoo not afraid to spend such reserves on R&D, it's rather amazing that the question should come up at all. While publishers and aggregators benefit greatly from funding and acquiring startups with hot technology, waiting for others to come up with these hot ideas has developed into a bad habit for these companies. Acquisitions will take a company only so far in this environment: eventually only the innovators will have the cash to survive.

In this R&D-fed publishing environment, there are a few concepts for publishers and aggregators to consider - and to come to accept:

  • Freeway 101 is the new Fleet Street. Fleet Street's publishing culture in London died when its printing presses were shipped out to cheaper neighborhoods. A parallel migration has occurred in the U.S. as content technology companies in the San Francisco Bay area have become the foundries for the technologies that drive publishing. While U.S. publishing's power remains on the East Coast the industry's future has shifted inexorably to where the technology advances driving publishing live: in the Freeway 101 corridor. Having a data center or some developers in Silicon Valley is not the same as having your company's soul dipped in the advanced thinking that's driving the content industry to new heights of power and prosperity. Similar mergings of content and technology cultures can be seen forming in India and China as well. R&D funds have fused yet again the culture of content production and editorial capabilities into a new generation's bustling Fleet Street.
  • Remember your roots. It was not so long ago that publishers and aggregators really tried to push the limits of technology envelopes to service their clients. Eccentric machines from LexisNexis, Quotron and Bloomberg and other minicomputer delights from the 1970s and 1980s were truly innovative approaches to content creation and delivery that gave way to cheaper industry-standard implementations. Yet industry standards cannot drive innovation in and of themselves: the companies that learn most quickly how to exploit them and to drive standards for new product development are going to control content creation and licensing in today's markets. Just ask Apple's Steve Jobs, who now appears to be in a position to dictate pricing for music on his innovative iPods.
  • Dealmakers await their Indiana Jones moment. In the movie Raiders of the Lost Ark a villainous swordsman grins as he twirls his scimitar in anticipation of a swordfight with hero Indiana Jones - only to be plugged by a bullet from an annoyed Jones moments later. This year's pirouetting of deals by major magazine publishers seemed to be about as effective for addressing the long-term needs of content producers more focused on perfecting old forms of combat than on tooling up for truly innovative technologies and products. Some are pushing hard to get the right new community- and technology-driven products in their stables, but the majority of today's publishing dealmakers have just spent a year preparing an expensive coffin for their industry's hopes.

Upping R&D budgets to the levels that technology-driven publishers and aggregators like Google and Yahoo maintain would be seen as folly by many a content company CEO trying to benchmark their performance against similar companies for stock analysts and shareholders. Better to fund advancements through well-targeted technology acquisitions than to deal with the trickiness of trying to nurture a vibrant R&D culture in a publishing company, they would maintain. Perhaps they are right for now, but at some point the benchmark of what constitutes a successful content company in the eyes of analysts and shareholders is going to look a lot more like those companies willing to manage much stronger R&D components of their own. That may be a culture shift too radical for many of today's publishing entities to manage easily. The "potato heads" may not fit in with the seersucker and gin-and-tonic publishing crowd very well, but they may be the ones picking up their bar tabs for some time to come.

- John Blossom

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