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Work in Progress: Safari Exposes Books in Development for Immediate Content Needs
   
    30 January 2006
SUMMARY:
 
 
In an age of instantly available global content services the gestation period required to bring most any book to the marketplace seems to be far out of synch with the expectations of most of today's audiences. How do publishers maintain the integrity of book publishing while adapting to the expectations of an electronic era? Safari Books Online's new Rough Draft product line offers audiences a chance to peek at new books online as they're being developed and to provide useful feedback in the process - all for a premium price. In the process of doing so these publishers and audiences are reshaping the very nature of what a book is and can be as a form of vital content.

What is a book? Even if we're not consuming books in paper form these days, the net product of what book publishers have created over the past several centuries is still pretty much the same: a carefully edited and reasonably lengthy work, hopefully of high quality, that is fact-checked, typeset, carefully composed and proofed, and then made available to a waiting audience who can store it away for the ages. Creating a book is a downright glacial process by modern standards, requiring patience, many specialized skills and a willingness to accept the practices that have driven this process through the ages. It's hard to come up against this long-established regimen in an age of rapidly changing content shaped by both authors and audiences and to not ask the troubling question: in an age of electronic publishing, what should a book be?

The "should" of books has already been pushed around by the likes of Chris Anderson, Editor-in-Chief of Wired Magazine, whose development of a book on the "Long Tail" phenomenon in online publishing was chronicled in his weblog as he developed the manuscript, absorbing feedback from readers along the way. That's fine for a few trendy titles, but what about mainstream publishers who are still more closely wedded to traditional production processes? How can book publishers respond more effectively to audiences eager to get a hold of authoritative content while still being able to produce traditional book content? Safari Books Online,  a joint venture sponsored by O'Reilly & Associates and The Pearson Technology Group, has begun to break the mold of who books can be marketed with a newly announced program called Rough Cuts.

With the Rough Cuts program online subscribers to Safari Bookshelf will have the option to access PDF-formatted pre-release versions of books on technology subjects from their online library, with tools that will allow readers to provide suggestions and feedback as these books are prepared for print-worthy production. Rough Cuts titles are not fully edited, are subject to final technical review and may not even be in a nicely printable format yet. In other words they are indeed rough cuts of what a final title may look like when finally published. For the privilege of accessing these pre-release books Safari subscribers will pay a premium, either for the pre-release version alone or for a combination of the pre-release version and its final form. Alternatively, a Safari reader could just wait for the final version.

While modest in scope and aimed at tech readers who are most likely to want to experiment with new ways to develop content online the Rough Cuts program is the first significant break from the philosophies that have driven book production almost since its inception. In doing so Rough Cuts challenges content producers to rethink not only book content but many forms of content that we're used to picking up in a final, highly polished package. Here are a few quick thoughts as to what the Rough Cuts program signifies for both book publishing and other content publishers who have relied on long established editorial and production methods:

  • Being able to touch and to help shape a work in progress is in many ways as valuable as the work itself. Journalism is oftentimes called the "first rough draft of history" in a somewhat demeaning fashion, as if to say that evolving content is less valuable than the final product. While the reflection and precision required for a major book still has great value we should not forget the important value of conversations and interactions that help to shape any major work. Broadening those conversations adds significantly to the value of a final work, making it not just the product of one intellect but of an intellect that has had the openness to work with their audience as an active participant in shaping their "finalized" thoughts. From this perspective books are like the approved minutes of a very valuable meeting, capturing the development of human knowledge that may have enriched those participating in the production process far more than any end audience glimpsing only the final form.
  • Engaging audiences early on in a production process can reduce the likelihood of costly production mistakes. The Wall Street Journal noted today noted that the recent scandal surrounding the James Frey memoir "A Million Little Pieces" points up the increasing reluctance of publishers to do the traditionally thorough fact-checking usually associated with the output of major publishing houses. This puts the dirt being tossed on interactive online sources such as Wikipedia in a somewhat different light: at least wikis have the ability to evolve and heal in response to questioning from their audiences. Wikis and new information services such as Jigsaw rightly affirm that in the formation of useful knowledge oftentimes the audience for a given work holds leading expertise to help shape a work into its most useful and accurate form. Such community feedback cannot fully replace traditional QA functions but in the process of discovering the truth as a community a new kind of quality is created.
  • Having a flexible payload is becoming more important than one particular way to deliver it. By the time the most engaged portion of an audience helps to form a final work for printing, the printing may start to become the culmination of a marketing process rather than its beginning. Online access to book titles will encourage audiences to become active participants in its marketing, creating new dynamics for how and when books are printed, Print on demand services are likely to accelerate in popularity as books developed with interactive input from audiences become ways to commemorate any point of a book's production process. Or maybe we'll just be satisfied with historical downloads. Increasingly, the choice will be ours.

What is a book today? It's the process of collecting topical content into a highly readable and authoritative form that can benefit authors and audiences over a long period of time.  Safari's Rough Draft products offer us a glimpse of how books can evolve to that more open vision. I doubt that it's the last glimpse of this evolution that we'll be seeing this year.

- John Blossom

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