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Google Print: Printers Move to Build Google-Like Scale for Custom Publishing
   
    15 February 2007
SUMMARY:
 
 
As in publishing the printing business has been undergoing quite a bit of consolidation and scaling lately, creating ever-larger printing conglomerates focused on higher margins and revenues. The key to their improved economic performance will be "short run" printing for customers wanting to reach highly targeted markets with customized messaging. What will happen when the economies of mass customized printing are married with the source-agnostic aggregation of today's Web? Call it Google Print - and call it the next major challenge facing today's publishers.

There's  a certain amount of pride in the print trade: as Robert Burton, CEO of Cenveo, Inc., pointed out in a recent analyst call on their acquisition of Cadmus Communications Corporation, "Cenveo's a printer, we're not trying to be like an impostor like a lot of printing companies are saying they're not a printer...going out buying companies that have nothing to do with printing...we are going to stay loyal to that theme." To a company that's closing in on the USD 2 billion annual revenue mark through a strong string of acquisitions - and aiming for 3 billion - the mystique of print lives on and is aiming for higher heights.

Cenveo's aiming to reach those heights through focusing more on "short-run" printing, more niche-oriented and specialty runs that have better margins and higher customer satisfaction. These goals fit in nicely for an acquisition like Cadmus, which plays a strong role in printing, packaging, and relicensing content from scholarly journals and other key publishing segments. As publishers focus more on electronic markets those with only nominally scaled printing operations are turning to companies like Cadmus and Cenveo to take over their printing needs, as in Cadmus' recently announced acquisition of the printing operations of LexisNexis. This is placing more power in the hands of large specialists in content remarketing and repackaging for print to feed value-add revenues to their editorial operations.

Specialty printing and reprinting services are becoming increasingly important hubs for marketers trying to connect with their markets in more focused and valuable contexts. In the short run this has been good news for publishers: revenues from reprinting and relicensing are starting to form a regular flow of cash that is helping to  support their core publishing operations.

But just as Google has begun to skim off significant ad dollars through source-agnostic search results, there's a danger in using a channel that's more adept at building high-margin solutions for your key clients in highly focused contexts. Put simply, what happens when content generated via specialty printing and repurposing becomes more interesting to audiences than magazines and journals?

This may seem a little far-fetched at this point in time, but it's really not that distant a thing to consider. Already revenues from content relicensing and reprinting are far from ancillary for many publishers. At the same time, brand advertising is starting to move away from traditional "long-run" print publications and online portals and towards private-label publications and brand-centric online content collections such as with Yahoo's "brand universe" mini-sites. With all of this migration of marketing dollars, it seems that there's probably yet another chapter to be written in the story of print-based marketing. And that chapter is likely to be entitled "Google Print."

Google may not in fact be the one to write this chapter, but it will provide the model for the next chapter in print publishing regardless of who actually seizes the model. Google popularized the concept of aggregating content from whatever source served a very specific interest. Every search result on Google became in effect a custom publication. Once ads were added to the mix, you had infinite page inventory meeting infinitely tunable message marketing for an infinite galaxy of search results (read: custom publications). Google kept focusing relentlessly on providing infrastructure scaled to perform this trick for more content and more ads than any one else. So the question becomes: why wouldn't Google or a similarly positioned company decide to use print as a new delivery medium for ad-supported, user-aggregated content?

Make no mistake about it, the day of Google Print will be upon us far faster than most publishers think. Audiences will select their own batches of content that they'd like to license in print form and marketers will help pay for those batches with highly tuned custom print marketing campaigns. Today people trundle down to the mailbox or driveway to pick up a dose of print news for relaxed reading that's been selected by newspaper and magazine editors. Tomorrow they'll be picking up content that they've selected themselves or that's been selected across numerous publications by "concierges" such as search engines and trusted webloggers. Print won't die: instead it will be reborn as a mass customized product.

There will be a few key winners in this new mix:

  • Printers. In many instances publishers are no longer able to get the margins that they require to support "long run" print publications effectively with in-house printing. The recent round of consolidations via acquisitions have eased this problem somewhat, but the fundamental economic model for most "one ad fits all" print publications is broken.  Source-agnostic printers scaling up for highly efficient aggregation and distribution will become the new Googles of print and create an exciting new world of highly tuned, high-margin personal publications.
  • "Googles." Printers are scaling for these opportunities, but most large printers lack the vision to even begin thinking of these opportunities. Expect a company like Google or Amazon to acquire a major printing operation in the next year or so to begin developing the vision to match the scale.
  • Starbucks. The other side of the mass customization is highly localized production. People are paying three dollars or more for a cup of coffee at outlets like Starbucks that they could have picked up elsewhere for a dollar or less: why wouldn't they pay for a custom newspaper in a similar outlet for a similar price? With on-demand printing becoming scalable for retail-level use expect new combinations of retail and publishing to create exciting new custom print publishing opportunities.

With companies like Cadmus that know how to repurpose content effectively and publishers becoming more adept at developing content that's repurposable from day one expect mass custom publishing to become the center of print publishing revenues over the next five to ten years - and expect the move towards that mix to begin far sooner than that. No offense to eInk and other emerging technologies, but there's probably the better part of a century left in good old print - when it gets married to Google economics.

- John Blossom

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