Google's Enterprise Search Clients Come Out
Articles in CNET News and boston.internet.com highlight Google's unveiling of new clients for its enterprise search product, including the City of San Diego, Discover Communications, Hitachi Data Systems, Nextel, Pfizer, Proctor & Gamble, the San Diego Union-Tribune, the U.S. Army and Xerox. Since offering this product early in 2002, Google has been fairly quiet about its progress, citing its use in hundreds of other installations but not giving out any more details on use. This scalable solution uses Google-supplied hardware and software that can fit a number of enterprise and departmental needs. But it's doubtful that Google's range of solutions is going to slay institutional search players any time soon. The scale and complexity of tuning search to relatively small populations of content that oftentimes lack the links from internal sites to promote its relevance does not play to Google's strengths in many instances. Perhaps the quiet approach up to this point has been as much about Google learning hard lessons outside of the glare of publicity as anything else.