Professionals of many stripes came together at the workshop on current and future trends in indexing held by the National Federation of Abstracting and Information Services (NFAIS) in New York last week to get a handle on what's creating value in indexing today. The session made clear that publishers who have long relied on high-quality indexing to bring in revenues are not having much fun in an environment that increasingly favors the ad hoc over long established content structure for bringing in profits. The future of professional indexers may be smaller in terms of their pre-automated past, but these same tools are also providing new opportunities for both professional indexers and their users - those "howlers" - to create more content value.

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