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Wednesday, July 29, 2009
If I had a dollar for every opportunity over the past few years to blog about the ins and outs of Yahoo's present and future, I could take you out for a pretty good dinner. The soap-operatic saga of how the leading but beleaguered Web portal lost many opportunities for greater industry dominance are well-chronicled, but now a completing deal for Yahoo to use Microsoft's new Bing search engine in exchange for Microsoft using Yahoo's ad network appears to set the stage for a new assessment of Yahoo's place in the online content industry that rises above the the usual cult of obsession with Silicon Valley personalities. More importantly, this deal is not the only step that Yahoo is taking to strengthen its position as an online destination that solves problems for people with engaging content.

On at least one level the deal appears to be a no-brainer. Yahoo's search capabilities are quite good for consumer search, but they lack Microsoft's investments in the engineering mojo of its Powerset-enhanced Bing search engine to accelerate the maturing of search results into rich, contextual content. Yahoo has good ad technology and brand marketing, but needs both more inventory and more overall market share to get a more serious share of advertisers' budgets. Each organization will be able to take capital out of competing for their common but smaller pieces of the online search and ad pies and concentrate more on drawing market share away from Google and other sites using Google services. In doing so they will be able to build online and mobile revenues more effectively through their combined audiences.

This is all good, and probably well-needed competition for Google to strengthen the online breed. It also puts Yahoo's efforts to re-engineer its future as a direct competitor to Google comfortably in the past: Yahoo's greatest growth came during its earlier technology partnership with Google, which allowed Yahoo to concentrate on user experiences and content partnerships more effectively. Different partners, now, but similar opportunities await. So in spite of the "Yahoo has thrown in the towel" rhetoric floating around - or worse - there's reason to believe that this alliance is a good step towards Yahoo using its more limited assets to do what most successful Web companies do anyway: use alliances to do what you do best and to leave the rest to others. Bing will kill the Yahoo brand no more than Google's search and ad alliance killed the AOL brand; there's plenty of room for Yahoo to be a strong aggregator and services provider through and around Bing's capabilities. It may also, of course, be a way for Microsoft to absorb the benefits of a Yahoo one step at a time while avoiding regulatory issues that an acquisition might raise, but given the iffy online future for both companies individually it's probable that a trial marriage through this deal that strengthens the assets of both companies is a more realistic step at this time than risking capital on a merger.

Yahoo is also not relying simply on Microsoft to reposition its strengths in the Web marketplace. In today's world of virtual aggregation, Yahoo's recent home page redesign beta, which includes links to major online Web sites such as Facebook and eBay is an indication that they have finally accepted that Yahoo's strength as a brand can't grow exclusively on traditional content licensing deals. If Yahoo is to be the "starting point" of using the Web, as suggested by Jerry Yang, Yahoo’s co-founder and former chief executive, then it has to do as the Web itself does and become more adept at using links as a form of powerful brand endorsement. A media cynic may look at this and say, "Well, it's nothing more than a big Huffington Post with some extra ecommerce features," but if it does what people want it to do and they come back for more, then, well, who's going to laugh last? A successful product is first and foremost about meeting the needs of your markets cost-effectively, after all.

There are still many hurdles for Yahoo to overcome before it can be labeled a truly "hot property" again, but the new Microsoft alliance and the home page redesign are both key indicators that Yahoo is focusing increasingly on the things that will keep people coming back for more. The days of walled gardens filled with licensed content built one deal at a time are a waning phenomenon, but that leaves many hopeful days ahead for those who help people make the most of their online experience in whatever garden suits them best. Hopefully Yahoo will remain a key player in those efforts through their latest moves.

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By John Blossom - posted at 8:13 AM
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Thursday, April 17, 2008
In war it's said sometimes that the enemy of my enemy is my friend. If business deals are a form of warfare then we're seeing some interesting friendships in Silicon Valley these days. The Wall Street Journal covers an emerging wrinkle in the battle for Yahoo as they march closer to a deal to replace their ad network with ads from Google's more powerful stock of advertisers. WSJ speculates that this will make it harder for regulators to approve other acquisition offers from Microsoft and News Corporation to take over Yahoo - or at least slow down a potential re-upping of a bid from them. That may be the case, but it seems as if step by step Yahoo is navigating to a peaceful conclusion to its current woes - and forming a more healthy revenue picture that could help it to define a more comfortable independent future.

With the USD billion -plus boost it's likely to receive from Google's ad networks for ads displayed on its search pages and other page inventory and a potential pickup of already Google-friendly AOL, we're beginning to see the outlines of a duopoly to counterbalance the strong push of Microsoft and News Corp to dominate online media. In broad terms, think of Google as the search, video, database/API and ad backbone for the commercial Web and Yahoo as the media licensing, aggregation and community backbone. Each of these specific domains will overlap, of course, but in broad terms there's a symbiosis between them that offers each a path to revenue growth and the industry as a whole two distinct partners with two distinct strength sets.

This is probably the way that it should have been a while ago. I don't think that there was ever really a strong rivalry in many ways between Yahoo and Google on the product level. Each has always had their specific strengths, and probably both would have benefited greatly for earlier cooperation of this kind. Google was never going to "do media" as well as Yahoo and Yahoo was never going to "do technology" with quite the intensity and neutrality as Google. But between the two of them they both do online content very well indeed. And between the two of them they will have oodles of page inventory for ads to help them weather tougher economic times with fewer concerns - hopefully a key factor that can appeal to Yahoo shareholders being faced with choices.

More to the point, perhaps, such a duopoly would restore some natural balance to the Web that would enable marketers and publishers to understand who to deal with more effectively. There have been too many players with designs to be a "new number one," too much time wasted on kingmaking and not enough time spent on product development. It still leaves Microsoft plenty of room to focus on new and better platforms for content with mobile operators, auto manufacturers and appliance makers and to try to lock up entertainment deals for those platforms. News Corp may prove to be a stepchild in this situation for the moment, but with MySpace still chugging along healthily I doubt that it will be out of the game in any long-term sense.

The key loser in this deal would seem to be not so much Microsoft as Microsoft's strategy of domination by selling intellectual property. Be it software or content, Microsoft's continuing focus on proprietary consumer goods and services is distinct in many ways from the more open and collaborative assembly of value found in many Web-oriented environments. This may work to Microsoft's advantage where they can provide new and powerful platforms for content, such as in their Sync line of automobile communications technologies, but with ownership of content being more at the mercy of companies that own contexts it tends to be a strategy that conflicts with successful online media. It's that conflict that seems to be at the heart of their failure to convince Yahoo that a marriage would be good. At its heart, after more than a decade of online development, Microsoft still doesn't "get" the Web in some fundamental ways - nor does it seem to want to.

I'd be very happy if this path towards collaborative independence for Yahoo works out the way that it's headed currently. None of the acquisition paths for Yahoo were looking very positive for either Yahoo or the industry as a whole, even if they would have been good portfolio matches for potential stockholders. Here's hoping that we can let this deal fracas die off so that we can get back to focusing on the growth of the Web's greatest strengths - great content and powerful contexts.

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By John Blossom - posted at 9:56 AM
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Friday, March 23, 2007
CNET News and many majors go all apey over an announced distribution alliance between NBC Universal and News Corp. to provide full-length ad-supported and premium video content to media-friendly portals AOL, MSN and Yahoo. CNET and others hint at talks with Google about bringing this presumably rights-protected content into their YouTube video portal, but it sounds like speakerphone-ware at most for now. In general the whole effort sounds a little panicky and ill-formed, with partners confused about what's going to be free or not and no real details as to how this will all hang together. There are promises of user-generated content being in the mix but no sense as to how it would fit in with centrally produced video content.

At the end of the day it's probably going to be a step in the right direction for media companies to get more aggressive about building broader distribution of content with their own monetization built in to the packaging. But for all the talk about "ubiquitous" distribution it's a very limited initiative with scads of professionally-produced content well outside of the packaging schemes - including some of News Corp's and NBCU's flagship shows. It also increases the sites at which one can get content from these partners from two to a whopping...five. Wow. Bump it up to thirteen and we could fill up an old-timey television dial.

It's all a sadly inadequate response to user-generated distribution that doesn't begin to provide video the flexibility that will be required to respond to the user-generated media phenomenon. At most it's an acknowledgment that a significant portion of their audiences would be just as glad to receive programming over an Internet connection instead of a digital cable or broadcast service. This will be a plus as PCs become more integrated into home entertainment centers: why muck around with distribution deals with other partners when you can stream the programming that audiences want right to their PC/HDTV server. But a response to YouTube and other user-dominated distribution channels? Hardly.

Instead of circling the wagons of "friendlies" video producers need to face head-on the challenges of making user distribution of their content a plus rather than a frightening minus. The longer that they wait on this inevitable requirement the tighter their circle of wagons will be as the user "savages" develop increasingly flexible - and entertaining - alternatives to traditional video media. We'll see how this goes, but my bet is that in the short term it will be a fairly large ho-hum as users wait for the dust to settle around a less-than-spectacular service debut.

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By John Blossom - posted at 12:25 AM
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