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Tuesday, March 23, 2010
It's always been fun to be a part of ASIDIC events, so I was very pleased to have been invited to moderate a Q&A period at this year's Spring ASIDIC get-together at the offices of Lyrasis in Philadelphia. It's a bit more low-key venue than for previous ASIDIC events, which reflects in some ways the challenges that many enterprise-oriented publishers have faced these days, but also the degree to which their business models are trying to catch up to the value points in publishing that revolve around metadata and search technologies. The good news is that the ASIDIC meeting pulled together some excellent case studies demonstrating how publishers are moving away from "pull up a document" styles of electronic publishing towards using sophisticated semantic processing to get their content ready for battle for use in contexts driven by metadata. Here are some links to the panel-by-panel posts that I recorded on Google Buzz (no login required to view, login required for comments):
  • IDC's Sue Feldman on the New Search Architecture
    Sue was in good form, I really enjoyed her insights. Key stats from IDC's 2010 enterprise user survey: 21 percent use colleagues as their first stop for information, 61 percent go to the Web first, only 1.8 percent to their subscription database services. My take: if you're not using the open Web and social media as marketing channels, you're missing more than 80 percent of your opportunities to be relevant in the "go-to" source for people who need your enterprise content.
  • Thane Kerner, Silverchair - A Primer on Semantic Technologies
    A good overview of today's semantic technologies and terminology. One of the nice things about this ASIDIC meeting is that it got pretty deep into the implementation of semantic technologies without lapsing into endless "geek speak."
  • Case Studies - IEEE and SciTech Strategies, Inc.
    This was a very interesting study of how the IEEE used domain mapping as a tool to reveal expertise appearing at the intersection of subject domains not usually associated with one another. By using taxonomies and domain mapping they revealed opportunities at the intersection of information technologies and medical science - the type of opportunities that innovation professionals are focusing on to build out new markets for products and services.
  • Case Studies - Enhancing the user's experience with semantic "smart linking."
    McGraw-Hill highlighted work that they are doing using metadata and XML-formatted content to build out new editorial content for their premium Aviation Week and Platt's enterprise services rapidly. These technologies are enabling them to generate "topic pages" rapidly that can be destinations for links embedded in their news coverage and archives. Metadata can also enable opportunities at the intersections of their publishing properties - for example, it would be interesting to see how information on commodities such as jet fuel prices from Platt's could be made useful in Aviation Week content.
  • Case Studies - Collexis and the American Association for Cancer Research
    This was an excellent example of how deep taxonomies and semantic technologies solved a very crucial problem for a scholarly publisher. Collexis enabled AACR to identify a much broader range of topic experts to be available for peer-reviewing scientific research articles and to filter out people who may have a conflict of interest. At a time when scholarly publishers are trying to position their assets more effectively against Open Access competitors, being able to demonstrate superior methodology for peer review via advanced technologies is a great idea.
  • Case Studies - Getting references right - how semantic technology helps linking, findability and analysis
    Interesting example of how the American Psychological Association went from a "square zero" in Smart Content to state-of-the art infrastructure to help it begin to build rich and powerful search experiences on Mark Logic's XML server. One of the real stories about semantic technologies today is that although it's not effortless to make the transition to Smart Content, today's technologies can enable publishers to make that transition much more rapidly and cost-effectively. Harder, though, is getting business models up to speed.
  • Closing keynote - Steve Sieck, SKS Advisors
    Steve always has powerful and thoughtful insights delivered with a good dose of understatement, a combination that makes him well worth listening to at events. Steve did a good job highlighting some of the key "what's next" themes for semantic content, including social media integration, "linked data" - enabling data to "talk to other data" on the Web in ways that enable semantic APIs - and the extension of semantics into marketing and branding.
All that and much more made the trip down to Philadelphia for the day well worth it. As I was discussing with an attendee afterwards, this is still the early days of semantic implementation for many publishers, with many high-value products and services only beginning to emerge for enterprise use. For example, what happens when you start applying semantics to newly released scientific research that puts previous research about a company's drugs or medical technologies in a negative light? All of a sudden technologies that were intended primarily as search interface tools then become powerful technologies for building real-time news and intelligence that can move securities markets rapidly. We're in the early days for these technologies, indeed, offering publishers opportunities to "leapfrog" their way into new value propositions.

Yet looming above all of these opportunities is the Web itself, that vast collection of human insight that most people still use as their primary reference so often. Precious little was said at ASIDIC about how to use Smart Content to built more Web-aware content. There was also an interesting interchange that I had at the end of the meeting with a long-time indexing expert who mused about how in many ways the metadata that was adding the most value in many of the examples discussed at the event were not necessarily those tried-and-true indexing tools that have been used for years. Yes, the truth about metadata is that much of what has been considered useful "information about information" is just the starting point for adding value to content today.

Here, also, the Web points the way. While Google is not thought of as a service that uses semantic tools in its presentation of content, in fact its content is rich with semantic inferences from Web page links, analysis of use statistics, evaluation of geo-tagged data and other content to derive useful information and experiences. These happen mostly "behind the scenes" in Google services, but they are there nevertheless, aiming towards the very "accuracy" that was discussed at the day's sessions. Ultimately Smart Content is the content that transforms what was previously thought of as just a publication or a search result into the input for sophisticated content-serving applications, whether they are presented as a publication or a problem-solving tool or a workflow service.

Thanks again to the ASIDIC team that put together a very interesting event with great attendees. Hopefully better times will enrich us with more events like this.

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By John Blossom - posted at 6:23 PM
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Tuesday, September 15, 2009
I had the pleasure to hear two presentations recently by executives from the American Institute of Physics, the first by AIP Executive Director and CEO Fred Dylla at the recent ALPSP International Conference in Oxford, UK. Fred's presentation was an eloquent evaluation of the past, present and future of the scholarly publishing industry, in which he noted that indexing of scholarly content could be traced back to at least the 11th century. As much as we see scholarly publishing in many ways through the lens of print-oriented technologies, in fact scholarly debates preceded the widespread use of print publishing, and will outlast print as those debates move into new media. I really appreciated Dylla's far-sighted view of the industry, as well as the very immediate and concrete steps that AIP is undertaking to transform its place in that industry.

The more here-and-now aspects of AIP's efforts to advance scholarly publishing were outlined in greater detail by Tim Ingoldsby, AIP's Director of Strategic Initiatives and Publisher Relations, at the recent Fall Meeting of ASIDIC, as a part of a panel that I was moderating on social media. Tim's presentation focused on the details of the new AIP UniPHY online service, which uses a powerful combination of content sources and features to power this new online community used to locate and build relationships with experts in physics and related sciences. In many ways AIP Uniphy is leveraging key leading practices that can help scholarly publishers define highly effective models for their content and the community that creates and consumes it.

In short, UniPHY enables professionals to explore the topical and personal relationships that bind together experts through scholarly publishing and other channels of communication such as conferences. Organizations needing to locate experts in a particular field are limited in many fields to online search engines, social networking services and subscription database services to filter through who is working on a specific topic, or, alternatively, call upon consultants and peer contacts to make recommendations. Being able to find experts efficiently and to understand their relationships to one another is a critical factor for many organizations trying to come up with timely innovations for their products, services and research efforts, so AIP is addressing a key "pain point" in their marketplace.

AIP UniPHY is a free online service that enables registrants to search for scientists who have published materials via AIP on topics that have been mapped to AIP's very detailed PACS topic categorization scheme. Using semantic analysis and visualization technologies from Collexis, similar to those used in the Collexis BiomedExperts portal, the result is a detailed map of content produced by specific authors on very specific topics and of the people and places who are related to those authors. The very well-designed interface includes "six-degrees"-style mapping of relationships found through the analysis of people's publishing, as well as the ability for registrants to build out their own profiles for professional networking (a la LinkedIn) and to understand which people in their professional networks are involved in specific lines of research.

The beauty of combining scholarly publishing, a strong topic index and powerful semantic analysis of both content and expert relationships is that you wind up having a portal that is already very attractive to people who may be interested in interacting with one another in an online community. The use of Collexis technology to process AIP's content through their PACS categorization provides day-one content organization that can help people to see the value of using the service in a more social fashion. The more than 180,000 scientists who contribute content to AIP publications and events get tools on AIP UniPHY that help them to understand better who is doing what with whom and where, as well as tools that help them to keep track of closer relationships in their own networks more effectively. This provides a strong motivation for AIP members and publishers to register for the service, and will attract other people who are not publishers but who are seeking the expertise of people who publish to participate as members also.

I was struck in general by the receptivity that society publishers at the ALPSP conference had to social media and very pleased to see that AIP was advancing into a platform that is a fine demonstration of what scholarly publishers can do to build a new core to their ongoing value propositions. The "how" and the "how much" of paying for scholarly publications is still up for grabs in many ways, but the plain picture is that scholarly publishers need new revenue streams and value points other than simply providing paid access to easily reproduced content. AIP UniPHY sidesteps the entire Open Access/traditional payment model question (it presents only abstracts of premium content) and instead provides a potentially vibrant online community environment that will be very hard for others to duplicate with technology alone.

Once professionals have a commitment to a publishing platform that draws then together with other professionals that are important to their work and their lives, they will tend to stick with such a platform indefinitely. Clearly printed scholarly journals and their electronic derivatives are waning as a center of commitment at a community level, even if they are acknowledged as necessary to one's work and career. By focusing on the benefits of membership in an online community - and, after all, managing communities is what professional societies do best - AIP is setting the stage for future premium products that add value to that community of experts and expert-seekers in ways that will provide better value points for all concerned.

Most importantly, this model is highly reproducible; any publishing sector that has a detailed categorization scheme and lots of community-generated content at its disposal - in this instance, high-value scholarly content generated by a scientific community - can provide a platform that locks in reader interest and participation and that puts their premium content and services in their most valuable light. Society publishers need not be the only ones benefiting from this approach, but since they work on a "membership has its privileges" basis anyway, being able to highlight the benefits of being accessible in powerful ways via a platform such as AIP UniPHY certainly highlights the benefits of society publishing and membership clearly.

As Fred Dylla pointed out in his talk, there is a long history to learned profesionals and scholars sharing their knowledge and a potentially exciting future for societies that can move toward new models of publishing to support those experts. Here's hoping for all who are concerned about the future of scholarly publishing that AIP UniPHY can serve as an important model for drawing together experts effectively in ways that will create both highly valued content and effective research.

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By John Blossom - posted at 6:34 PM
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Sunday, March 11, 2007
CBC News reports along with many others on recent comments by Microsoft general counsel Thomas C. Rubin, an associate general counsel at the annual meeting of the Association of American Publishers in New York. Key quote: "Companies that create no content of their own, and make money solely on the backs of other people's content, are raking in billions through advertising revenue." This is, of course, just the kind of sabre rattling that the AAP membership wants to hear, so they got their money's worth from Microsoft's more publisher-friendly approach. Google seems to want to keep out of direct confrontation on this issue as much as possible: offered the chance to send a representative to this week's ASIDIC 2007 Spring Meeting to talk about how to position premium content in search engines Microsoft picked up the challenge to speak to this publisher-friendly audience but Google declined.

Rubin's "red meat" speech grabbed plenty of headlines but it did little to advance any new concepts in the debate as to how publishers should approach copyright in a search-oriented online distribution environment. As a major holder of copyrighted intellectual property themselves Microsoft gains strong allies with publishers at their side in arguing for upholding strong commitments to eliminating any threats to existing business models leveraging highly protected intellectual property.

While wanting to play to a partisan crowd is an understandable temptation the characterization of Google as the copyright bad guy is oversimplified. Google's real challenge to publishers is not around copyright, which it claims it protects carefully, but rather centered on U.S. fair use policies for copyrighted content. Google has been walking a line in exposing "snippets" of copyrighted content that they claim are in line with fair use doctrines in U.S. copyright law. Their aim, they say, is to protect the right of people to know what original works of authorship are available for their use, not to duplicate those works of authorship for consumption. Immense productivity gains - and significant increases in revenues going to many publishers - stem from search engines such as Google exposing copyrighted content via fair use guidelines.

By contrast Microsoft and other publishing partners have been hard at work developing technologies designed to protect copyrighted content without fair use capabilities built into their designs. The results so far are not working well, as admitted even by Microsoft Chairman Bill Gates. Typical DRM packages ignore fair use rights under copyright and hence circumvent the real purpose of copyright: to ensure that society is serviced by innovative ideas that will reward both those receiving those ideas and those creating those ideas.

As the U.S. Congress considers a bill introduced by representatives Rick Boucher (D-VA) and John Doolittle (R-CA) to make some nominal concessions in the Digital Millenium Copyright Act on copying content for personal, non-profit and journalistic uses there is a glimmer of hope that technologists will recognize the fundamental importance of fair use and move away from attempts to choke it off. All this can do is to stifle innovation - and hence create a less productive society that has fewer people able to afford proprietary intellectual property. Let's hope that Rubin's remarks are just the echoes of an outlook from a fear-based approach to new outlets for intellectual property and that innovators continue to respect both copyright and fair use as means to progress a profitable and effective publishing industry.

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By John Blossom - posted at 7:38 PM
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Thursday, March 01, 2007

Had it with the Winter doldrums? Come join Shore at the ASIDIC Spring Meeting in Orlando, Florida along with many of the leading thinkers in today's electronic publishing industry. This year's conference theme is "Getting it Right: Building Content Services that Succeed in Transforming Markets", focusing on key issues of how content is created, monetized and organized for today's sophisticated business and consumer audiences. ASIDIC conferences are renowned for their open and frank discussions amongst a unique mix of publishers and technologists serving business, scholarly and online audiences. See you there!
Click here to view details of the program and to register for the conference

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By John Blossom - posted at 10:12 PM
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