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Tuesday, June 09, 2009
A few years ago I blogged about Microsoft's then-CEO Bill Gates' appearance at the annual Consumer Electronics Show, in which his brand was sharing a good deal of the CES limelight with Google and Yahoo. No longer did the Microsoft brand alone command the attention of tech mavens: it was content and content-oriented features that were carrying the day. While Microsoft still enjoys an enviable position in the marketplace, there is no doubt that its ability to project presumed dominance in consumer and enterprise markets faces many challenges.

Ticking the clock ahead to today's world, it would appear that Apple may have had a similar passing of the market mojo moment at this year's Apple Worldwide Developers Conference. Steve Jobs failed to deliver the event's keynote address, presumably due to health issues, but it may also have been because Apple's usual razzamataz had few blockbuster announcements off of which to leverage. The news from WWDC was about incremental changes, all good, but mostly about trying to deal with the challenges of positioning Apple as a premium brand in a world that is pushing pricing down on many bright, shiny objects.

By contrast, bright, shiny objects were found everywhere at very reasonable prices at the recent Computex Taipei event across the Pacific from WWDC. Computex featured an abundance of netbooks and thin client desktops and tablet panels running many different kinds of operating systems software, including Google's new Android O/S that was seen running alongside smart phone and netbook versions of Microsoft Windows. Windows was the first cross-platform operating system to start driving down the cost of content delivery electronics, and Android is following in its footsteps with an open-source operating system that helps to drive down the price of a smaller, cheaper and more portable generation of electronics significantly.

Apple has always managed to create a unique niche for its products by focusing on highly appealing designs and features. For example, at WWDC announcements included a slot for SD memory cards in some of its lighter new Macbook laptops - perfect for the photo and graphics afficionados who form a strong core of Apple's support. Great stuff, but ultimately still the stuff of niche brands. Call it the BMW approach to content delivery: ultimately, a Macbook or even an iPhone doesn't do much that a Windows or Android-equipped device won't do similarly, but dang, it just makes some folks feel so, well, you know..."in." Some people will always pay a premium price to be a part of that club, whatever is on the inside of it, so Apple-branded devices are not going away any time soon.

From a content industry perspective, though, the Apple wave queued up by the soaring success of the iPhone is about to gain a new sense of perspective over the next several months as netbooks and tougher competition from newer smart phone models begin to elbow into the limelight. The real star of the show is the Web, with cloud computing resources the co-star. Yes, mobile applications are helping to fuel up excitement about smart phones and other devices, but when a device with 1GB of memory can handle virtually any multimedia content display requirements, it's not realistic to think that proprietary hardware or operating systems are going to enable publishers to have technology partners that can help to buffer them against the competitive forces of Web publishing. You can increase storage for downloads to enjoy when you're not Web-enabled, but for most people the content that they want resides in the cloud and appears on whatever standards-compliant device makes it useful. Toss in the increasing availability of wireless broadband Internet connectivity and the "why" of platform-captive content makes less and less sense.

More and more inexpensive appealing devices to deliver content are pouring out of Taipei, China, South Korea and other low-cost producing markets every day, many of them aimed at global markets that have participated only marginally in the Web experience so far. While many premium content producers continue to focus on the upscale content platforms as their salvation, already more than a billion YouTube videos are viewed daily around the world. A premium strategy will work if you can attract people's attention well, but at this point in time there are really not enough fundamental technology differentiators in Apple or any other existing technology platform producer's products to justify a strong reliance on premium platforms as a buffer for intellectual property licensing. In short, the battle between the Web and platforms is over, for now, and you can put the crown securely on the virtual noggin of the Web.

If content producers want premium platform barriers to entry for their products they will have to have technology partners that are investing much, much more heavily in breakthrough innovations that deliver real differentiating value. The iPhone was merely the first in a wave of devices that are providing incremental improvements in performance in what was already a marketplace headed towards commoditization of mobile technology platforms. In the meantime, a floundering world economy is pushing more people towards cost-effective content technology solutions. Dear publishers, say goodbye to your love affair with the iPhone - before it's too late. Learn to love netbooks, a galaxy of smart phones and any other device that can get you people who whant your content on the line, and then prove your value from there.

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By John Blossom - posted at 11:41 AM
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Tuesday, June 24, 2008
The mobile phone world was a-twitter with word that Nokia has purchased mobile software maker Symbian and will make the core of its software an open source resource some time later this year via a new Symbian Foundation, with other open-source assets to follow. Engadget notes that the Symbian foundation will include many of the mobile industry's biggest names and will include technology donated from both Nokia and many others, including Motorola, Sony Ericsson and NTT DoCoM. Other members will include Texas Instruments, Vodafone, Samsung, LG, and, interestingly, AT&T, which has had great success as of late with the proprietary Apple iPhone platform.

Clearly the impending launch of Google's open source Andriod mobile platform, delayed in launch until the fall but looming nevertheless, has forced the hand of mobile equipment providers and network operators to consider the potential impact of having their highly proprietary approaches to mobile technologies "googled" away to the demand for more common mobile standards for software to power more content services development. By creating a common core of technologies based on a company with which it's had a long-standing relationship Nokia gets to expand the value of their knowledge of the platform in a way that may transform their business model over time from one of manufacturing to one of enabling systems development. Given the demand for mobile services in developing nations this will enable companies like Nokia to have a hand in those markets without having to bear the full cost of either hardware or software development through the Foundation's partner network.

But more importantly for the content industry this puts at least as much pressure on providers Microsoft, Palm, Apple and Research in Motion to recognize that there is ever more pressure on proprietary operating system solutions to justify their ways. With speed wireless broadband network services opening up the Web to mobile devices the ability to deliver platform-specific content services will become icing on the cake for those who want new status toys but for the bread-and-butter corprorate worker or mobile entrepreneurs and family members it may take more than just a few proprietary services and a delightful interface to keep people locked into a proprietary platform. For content suppliers looking for new "choke points" via proprietary platforms the short-term news via suppliers like Microsoft, RIM and Apple looks good, but the picture over the horizon is likely to look vastly different in less than a year. Be it via the Symbian Foundation or Android platforms, publishers need to stop looking again and again for new ways to activate old business models via mobile platforms and look far more aggressively at how they will survive and thrive in a world enabled with open and universal access to Web-enabled content sources.

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By John Blossom - posted at 4:45 PM
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Tuesday, November 13, 2007
Google may not always be great at creating products, but they sure do know how to create markets. In introducing its new Android open-source mobile phone platform via the Open Handset Alliance, Google has opened the gates for any and all software developers to develop new applications that can take advantage of Android's capabilities - already impressive in demo form.

This could catapult Andriod into a competitive position with Microsoft and Apple in relatively short time frame for mobile platforms if ambitious developers take up Google's challenge - and Google is making it easier for them to consider that challenge with USD 10 million in prize money for them to consider. The question is, though, will mobile carriers intent on maintaining proprietary control over their platforms to control services be willing to take on such an open platform?

According to Engadget the likely candidate for early adoption of Android for mobile devices in the U.S. is Sprint, which is the American telecoms carrier most aggressive in building out high-bandwidth, long-distance WiMax mobile Intenet infrastructure that could bring the mobile Web to the masses. Engadget speculates that perhaps Google would acquire Sprint to help accelerate WiMax growth, services fueled by Google mobile advertising revenues that might make mobile more affordable or, perhaps, free. Nice thinking, but with so many different communications technologies in play, including the impending action of soon-to-be-former analog television frequencies in the U.S. it's far more likely that Google will be looking towards an alliance with Sprint that would still leave the door open for Android via other carriers.

In the meantime Sprint has much to gain in working aggressively with Google. Slow to the mobile services dance as it grew incompatible network scale via its Nextel acquisition, Sprint needs an edge to catch up with rivals well entrenched with iPhones, Blackberries and other intelligent handsets. In doing so Sprint may be able to catch the next wave of mobile communications focused on both full-screen Web services and advanced messaging capabilities that can leverage WiMax efficiently while other technologies fall into place for even more mobile Web access.

The Zune-sized touch-screen demo unit with a Blackberry-like keyboard that Google's Sergey Brin used to show off Android certainly underscores that Android has the potential to develop features that can run with the current mobile big dogs very quickly - and begin to create a price war between Android-equipped units and currently pricey iPhones and Blackberries that might be just the trick to unlock the chicken-egg equation that seems to have slowed the growth of mobile Web services.

This is a long way of saying that we should expect Android to open up highly affordable Web access via mobile units far more quickly than other platforms are likely to do via telecommunication partners seeking to maintain status quo services pricing. While high-end content services will certainly find a home on Android it's the prospect of reaching people for whom a mobile phone is a necessity and high-speed Internet access via a PC a luxury that content producers and advertisers should consider most important in this rollout of content technologies.

The Web is about to get that much more powerful and affordable via Android-enabled devices and networks - and that much more important to marketers seeking audiences with limited attention spans. Pop in Google's OpenSocial initiative for social media services on top of an Android-enabled device and you have a thoroughly compelling platform for content development that other platform providers are going to be hard-pressed to match soon. Google's definitely in catch-up mode in mobile services but it looks like through Android they might be catching a big break at last.

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By John Blossom - posted at 11:30 AM
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