The announcement of Factiva's deployment of improved integration capabilities via browser-based Web applications is being heralded as a major leveraging of Web 2.0 technologies to improve Factiva content delivery. The new tools allow Factiva SalesWorks content to be integrated into enterprise portal applications via user-embeddable widgets into Web 2.0 platforms using technologies that eliminate having to deal with feeds into back-end server applications. This is an important step forward into allowing both enterprise users and development teams to use SalesWorks content where it matters most to them, without having to rely on expensive and time-consuming custom integration efforts. SalesWorks offers a good range of content, but as enterprises turn to a wide range of CRM applications, Wikis and other platforms as their "go-to" business information platforms services such as Factiva have to move quickly and effectively to make their content a part of those user-centric environments.

While these new integration capabilities are hardly revolutionary by overall industry standards they do represent an important step forward by a major enterprise content aggregator to move further away from its own platform to offer customers the ability to put their content where they will find it to be most useful. Much of the focus on enterprise workflow integration by aggregators has been on creating comprehensive tools to solve specific information retrieval problems. By moving to browser-based content embedding technologies aggregators can move more quickly to bring their content to users via the applications that matter in their workflows already on a day-to-day basis.

This is a sword that cuts both ways, of course: in ceding the complete workflow to other applications integrators trade off more complete integration for more quick market penetration. As penetration is the key to both retaining subscription bases and expanding opportunities for add-on marketing efforts it pays to go the embeddable route - a picture that will become more clear to more aggregators in time. Aggregation is no longer such a rarefied game - both Factiva and other content aggregators will face increasing competition from technology-oriented companies that know how to provide value-add functionality on top of many different types of business information content sets. It's a race of sorts to see how providers of licensed content sets can switch to a strategy that will get embedded in desktops securely before these other providers gain the upper hand. In the meantime Factiva has made a strong move to claim their place in the new widget-oriented enterprise desktop as quickly as possible.

Labels: aggregation, Business Information, Dow Jones, embedding, Factiva, widgets

paidContent.org notes the Dow Jones boardroom resignation of Dieter von Holtzbrinck in protest over the pending News Corp deal, but away from the acquisition soap opera are some interesting details culled from the recent Dow Jones earnings report. Though overall earnings are down notably online revenues are up 5 percent and paid subscribers to The Wall Street Journal Online grew 23.6%, buoyed in part by a USD 99 combo package for the print and online edition. These are good numbers at a time in which business news is challenged in all directions by new sources. Think of the WSJ as the world's largest country club, a point of social distinction that allows one to join an elite (kind of) group for very nominal greens' fees.

It's a model that social media plays will be leveraging more in search of high-value focused market segments, which begs to some degree when WSJ will be doing more to integrate community features into their platform. I have great respect for Gordon Crovitz and his business acumen, but the WSJ's shyness on social media is likely to leave additional "gated community" revenues to others in time. And perhaps time will be the factor - they aren't growing any more WSJs any time soon, as Rupert Murdoch knows very well, so Crovitz and others with deeply entrenched media brands seem content to let their content become contextualized elsewhere. A little imagination is in order here to consider how to build a new clubhouse at this online country club - for premium fees, of course.

Meanwhile over at Dow Jones Enterprise Media the Factiva buyout makes things look temporarily rosy on the unit's top line but Factiva's compartively thin profits dragged down the unit's operating margins to 23.2 percent. The Enterprise Media unit is another example of where Clare Hart does a magnificent job of talking about Web 2.0 but so far has not really touched its potential to change the fundamental profitability of a licensed content aggregation business. By contrast Thomson Financial's recent deal to incorporate executive background briefings and private company profiles from Generate is a key foray to use Web content to build premium content revenues via direct extensions to their core content sets. The New Aggregation that we talked about a few years ago, in which publishers and aggregators must embrace Web-generated content and contexts aggressively to generate better margins, is now being embraced by key business information providers very aggressively.

Hopefully the Factiva buyout will enable Dow Jones to infuse their Factiva investment with more capabilities incorporating Web content that will improve both margins and content quality - once News Corp acquisition formalities have settled down. In the meantime here's hoping that Dow Jones' model for online and enterprise success continues to broaden both coverage and online audience engagement.

Labels: Dow Jones, earnings, Factiva, financial information, Generate, Thomson

While Nexis tinkers with the edges of its market footprint Dow Jones's Factiva unit is pushing forward with two key enhancements that are designed to change the scope of what business information users are likely to expect from their suppliers. Dow Jones' upgrades to its Synaptica taxonomy management services enable different taxonomies for different user groups - an essential tool for adapting business information into departmental functions - and enhanced semantic support for RDF, SKOS and OWL semantic standards that will enable Dow Jones clients to process and interpret a wider range of content types more effectively - including multimedia content. No small surprise, then, that the other announcement from Dow Jones is a deal with EveryZing (recently renamed from PodZinger) to integrate audio and video content from major suppliers such as The Wall Street Journal, NPR, CNN, BBC Radio and other major suppliers. EveryZing's already heavily categorized video content includes news from around the world in several major languages, making it a natural for integration into the Factiva set of general news and research content, enhanced all the more by the increased semantic prowess of their semantic tools.

Video is certainly all the rage on the Web and gaining steam within the enterprise as network backbones and security infrastructures are tuned to deal with more pervasive video consumption. Dow Jones' aggressive positioning of its integration capabilities combined with timely multimedia content will position them well as a supplier of both content and integration tools as enterprises think more seriously about how to integrate business-ready video into their portals and collaborative tools. In a sense this gives Dow Jones additional leverage against the increasing penetration of services such as Google's enterprise search appliances that enable both enterprise content and content from the Web that will be backed by their "Universal Search" capability to make its way into corporate Webs.

But the "catch-up" nature of the EveryZing deal underscores the degree to which Google is developing business-ready content sets far broader than Dow Jones and other business information suppliers. Dow Jones, Nexis and others hope to continue to pull trumps on Google with more select licensed sources at their disposal tuned to very specific enterprise audiences. And with sales and support staffs that have been knee-deep in enterprise needs and solutions for years folks like Dow Jones have some important edges in being able to integrate content effectively into enterprise platforms. Yet one wonders how much longer search-oriented business information suppliers such as Dow Jones are going to be able to leverage their licensed content sets to stave off more direct competition from Web-oriented integration specialists such as Google. Is Dow Jones' Factiva unit a search and taxonomy company with licensed content or a subscription database service with some nifty integration tools? Neither answer may be sufficient as stronger competitors enter the stage with better generic answers to these questions and others with more sector-specific answers. But for now, kudos to Dow Jones for keeping Factiva fresh and relevant.

Labels: Audio, Business Information, Dow Jones, Factiva, Semantic Web, Taxonomies, video

Two major conferences focusing on business information services point towards two very different approaches to creating revenues and profits from today's enterprise and media markets. Yet both database publishers and media companies are circling around many of the same opportunities to develop value for business information markets. The battle for the future of business information has just begun in earnest, with no clear winners in sight but with many "old guard" attitudes from both camps in dire need of ejection from the scene.

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Labels: Business Information, enterprise, Factiva, LexisNexis, media, News Analysis