One of the key product introductions that raised some dust at this year's Infocommerce conference was Generate's new gClick service, which was also introduced simultaneously at the DEMO07 conference by Generate CEO Tom Aley. gClick on one level is a prety simple content contextualization tool: click on a gClick link embedded in a page or Browser bar and Generate's gClick service will extract events, people and company names from a displayed page and return in a popup page content from Generate's business information database that relates to those extracted entities. gClick content includes not only straight profiles but also hooks into Generate's opt-in relationship mapping service to accelerate introductions to key figures.

Tom indicated that Generate is going to launch an enterprise version of the tool next week, but he already had his media-flavor pitch down pretty pat: generate high-value page inventory on demand, brand the link tool privately or co-brand it - a good amount of curb appeal to those with business-oriented content, including Generate's announced gClick partners Hearst's magazines and newspapers, Bizjournals, Media News Group and Philly.com.

The option to do a page-embedded include link to gClick similar to Sphere or Stumbleupon as well as the ability to use a browser toolbar is a smart move, enabling partners to move on a relationship without having to figure out screen real estate issues. This is one of the downside of widgets for many publishers: there's only so much screen real estate, all of it precious, and since most embeddable content can't be analyzed by search engines it's not content that will help crawlers to sense the added depth in a page. So the lighter the footprint, the easier it is to move quickly, as evidenced by Sphere's rapid propagation. None of this is rocket science, but it's science that's finally beginning to move markets for contextual content at an astounding pace.

Just as Google has snatched up valuable context for content via its search results, mapping tools and mashing technologies Generate is making a first-mover claim for on-demand contextual business information that may help it to move rapidly past traditional aggregators used to building context around business information using licensed content in their own databases. Instead of relying on taxonomies or other semantic tools the gClick approach enables any page of content to provide the semantics necessary to contextualize business information on demand. It's a clever move, one that can highlight the strengths of Generate's business information wherever audiences are focusing automatically.

This "searchless search" capability with near-zero setup allows virtual aggregation of all kinds of content - and therefore opportunities for all kinds of database providers to consider how to partner with media and enterprise companies to gain a foothold for high-value content in places where traditional licensing deals can no longer make swift headway. The proof of this play will be in the quality of the content as much as the context, but for now consider the dealmaking of Generate combined with a clever use of its text mining capabilities a nifty little coup that's well-timed for a publishing market in search of more value in publishing with as little direct investment as possible.

Labels: Business Information, Business Intelligence, DEMO07, embedding, Generate, Infocommerce

CNET News covers the first major ratings results from its revised audience ratings methodology at comScore's Media Metrix unit and the results are not altogether rosy for major portal providers. According to CNET under ComScore's new qSearch 2.0, Yahoo lost market share from a year ago and is now at 23.5 percent for July, while Google gained share, reaching 55.2 percent market share. The New York Times notes also a fall in Forbes.com's audience measurement from 15.3 million in its original February data to a revised figure of 13.2 million.

One of the key factors aiding Google in the new measurement system is comScore's inclusion of search queries initiated via Google's infrastructure through search partners, as well as queries into "universal search" categories such as news or images from a search engine's home page initiated off of an initial query.

All of this builds audience share, which despite protests from other portal providers about quality audiences is still a major factor. The difference now, though, is that ratings companies are recognizing that in a world of embedded content, OEM relationships and mashups the "here" of content is less about who comes to your site and more about how your content gets in front of audiences in many venues. Jeff Jarvis notes in a "portals are past" rant that it doesn't matter if you get 10,000 impressions on a site with an audience of 100 million impressions or from multiple sites with smaller audiences, which is somewhat to the point but misleading.

With advertisers focusing increasingly on conversational marketing and contextual ad placement the new audience metrics are rewarding publishers whose content can engage those audiences in as many finely defined contexts as possible. The issue is less the total size of a portal's audience and more the ability of a portal to define the right audiences for advertisers. It isn't so much a matter of "big is bad and small is good" as it is getting the right context for your audience no matter where they congregate.

This is where Google has done itself an enormous favor over the past several years in encouraging the use of its content via mashups, Google Co-Op and other tools that make it easy for both professionals and amateurs to use Google content in so many different contexts.
There is a lot to be said for the strategies of portals such as Yahoo! and Ask.com to engage audiences more deeply at their own destination sites to build quality audience engagement but they have lagged behind Google in defining unique contexts for content beyond their portals that may be less heavily branded but of equal value to advertisers. At publisher sites such as Forbes.com the problems are not so different, with a preponderance of traditionally syndicated content building up clicks but failing to produce enough unique content that can make a dent through their own syndication strategies to take advantage of new audience metrics.

In all of these instances Google gained an advantage by focusing on syndicating context rather than content, avoiding the expenses and lethargic pace of traditional content licensing deals in favor of making it easy for people to find anyone's content in the right context and to build additional and unique content around it. This can happen on large portals or small portals - it matters not to Google, as long as it keeps growing.

We've long held that portal strategies were topping out, so none of this comes as a terrible surprise, but it's interesting to see how advertisers in search of meaningful metrics are now one of the key drivers that are showing the way to online publishers who may have doubted the value of Google's strategies to advertisers. Traditional portals will continue to be important as branding mechanisms for content producers and marketers but the highly portable value of context is beginning to to carve away at the bottom line of portal producers.

Labels: audience measurement, embedding, mashups, portals, search, Trends

The announcement of Factiva's deployment of improved integration capabilities via browser-based Web applications is being heralded as a major leveraging of Web 2.0 technologies to improve Factiva content delivery. The new tools allow Factiva SalesWorks content to be integrated into enterprise portal applications via user-embeddable widgets into Web 2.0 platforms using technologies that eliminate having to deal with feeds into back-end server applications. This is an important step forward into allowing both enterprise users and development teams to use SalesWorks content where it matters most to them, without having to rely on expensive and time-consuming custom integration efforts. SalesWorks offers a good range of content, but as enterprises turn to a wide range of CRM applications, Wikis and other platforms as their "go-to" business information platforms services such as Factiva have to move quickly and effectively to make their content a part of those user-centric environments.

While these new integration capabilities are hardly revolutionary by overall industry standards they do represent an important step forward by a major enterprise content aggregator to move further away from its own platform to offer customers the ability to put their content where they will find it to be most useful. Much of the focus on enterprise workflow integration by aggregators has been on creating comprehensive tools to solve specific information retrieval problems. By moving to browser-based content embedding technologies aggregators can move more quickly to bring their content to users via the applications that matter in their workflows already on a day-to-day basis.

This is a sword that cuts both ways, of course: in ceding the complete workflow to other applications integrators trade off more complete integration for more quick market penetration. As penetration is the key to both retaining subscription bases and expanding opportunities for add-on marketing efforts it pays to go the embeddable route - a picture that will become more clear to more aggregators in time. Aggregation is no longer such a rarefied game - both Factiva and other content aggregators will face increasing competition from technology-oriented companies that know how to provide value-add functionality on top of many different types of business information content sets. It's a race of sorts to see how providers of licensed content sets can switch to a strategy that will get embedded in desktops securely before these other providers gain the upper hand. In the meantime Factiva has made a strong move to claim their place in the new widget-oriented enterprise desktop as quickly as possible.

Labels: aggregation, Business Information, Dow Jones, embedding, Factiva, widgets