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Monday, June 09, 2008
The world tripped over one another to ooh and aah at the latest version of Apple's iPhone, a somewhat sleeker model with 3G wireless Internet access and a software development toolkit that enables applications to be built for the iPhone that can take advantage of all of it's "new hotness" interface features. Prominent among the new applications at launch is Microsoft Exchange, a shot across the bow to enterprise users equipped with Blackberries and feeling that, well, they're just not as hip as the next sales and busdev guy. Toss in promised interfaces to home appliances and Microsoft's home strategy takes a bit of hit as well.

Also prominent is the new USD 200 domestic price tag, presumably subsidized by AT&T in much the same manner as other mobile phones to promote mass sales and mass usage of AT&T services. Now people wanting to keep up with the tech-leader Joneses down the street can pile on and join the fun. Put these factors all together and you have a highly competitive platform (albeit one that still lacks a keyboard) that makes consumer and enterprise content accessible in mobile markets as never before. That's the good rah-rah news, in any event.

The not-so-good news is that the exclusive deal with AT&T puts pressure on other mobile carriers to come up with their own deals that can compete with AT&T at a price point that's much closer to attainable luxury for most folks. Supporting a plethora of platforms has hindered the ability of applications developers to create software that scales to markets and has drageed down enabling full Web access on 3G networks, hobbling the ability of U.S. carriers to prepare for this inevitable moment of challenge by Apple and AT&T. Instead of focusing intently on content, most mobile carriers have focused too much on the tech of the platform, instead of viewing mobile devices as just another blank screen that can be painted with content from any application.

However, these aggressive moves by Apple and AT&T may be more a preparation for emerging competition. Microsoft or Google or both will benefit from other mobile carriers and device makers trying to create more cost-effective alternatives to the iPhone now that the USD 200 price barrier has been breached. Microsoft is the more likely beneficiary in the short term, but with profitability becoming an issue, especially with the cost of 3G Web services pushing margins down, Google's Android cross-platform operating system is likely to emerge as the platform that allows more profits at lower price points for both mobile device manufacturers and carrier networks. As noted in TheStreet.com recently a preview version of an iPhone-like phone equipped with Andriod offered touch-screen operation, 3G Web access, software development interfaces for applications and many other features which are likely to come in close to iPhone functionality without the content and software licensing baggage that comes along from Apple.

There's no doubt that the iPhone will continue to be the Lexus of Web-enabled phones for a while, but there's also no doubt that the world has been waiting for the Toyota version to show up for a while. Especially in burgeoning markets like China and India, where Apple's licensing strategy is likely to be less appealing, Android-equipped phones that enable integrated Web access and language-independent hardware are more likely to be the global winners in mobile communications. So while the hoopla around the iPhone 3G launch looks hot for today, remember that in the fall we're likely to be talking about a different perspective on its future.

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By John Blossom - posted at 11:44 PM
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Thursday, August 16, 2007
You have your choice of horror stories to choose from as AT+T sends out its first service bills for Web access via Apple's iPhones. USA Today covers an active text messager who had her 300-page bill delivered in a box (YouTube video below) while a design consultant who got socked with roaming charges for Web access had to cough up USD 5,000 to settle his everyday use of the mobile web. The culprit in both instances is message units, with AT&T's by-the-byte metering making single-page Web downloads as much as USD 20 per page or more in some instances. With rates like this one can only wonder what mobile Web carriers would have in mind if they decided to start adding on fees for high-traffic Web sites as some of them are proposing for general Web access.

While AT&T dismisses these as extreme examples of billing charges the fact of the matter is that it's indicative of how little phone carriers have come in accepting what creates value in content access today. We have had more than a decade of flat-rate Internet access services and increasing use of free or flat-rate telephony to accelerate the growth of electronic publishing but still the major carriers want to play by the old rules - to the long-term detriment of publishers. The most likely consequence of this early application of inflexible metered billing is to heighten the appeal of proposals before the U.S. Federal Communications Commission to make new frequencies available for broadband wireless access more open to competition and transparent access to content and supporting services.

The same threats to revenues faced by publishers as telecommunications companies try to impose tariffs on land-line Internet access are already in place in a mobile marketplace that will represent an increasingly significant portion of publisher revenues - if we can get beyond USD 20-per-page Web downloads. AT&T's clumsy handling of billing may back-handedly do publishers a great favor by letting them see both the promise of a device like the iPhone and the inordinate restrictions for its use to access the Web. Publishers know already that print revenues will no longer fill the bottom line as before: it's time for publishers to push aggressively in the U.S. Congress for a more open, flat-rate approach to mobile Web access that will help them to build online revenues as quickly as possible and to promote more accessible and profitable mobile services that will help them to do that more effectively.

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By John Blossom - posted at 1:06 AM
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Tuesday, July 03, 2007
CCC's new licensing deal for academics, a take on Nature's blog pushing for more innovation in scientific publishing and what really happened when the iPhone debuted.

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By John Blossom - posted at 3:03 PM
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Thursday, June 28, 2007
Kudos to David Pogue at The New York Times for a great review of the new iPhone from Apple. David's general view is that the appliance lives up to its hype, but he points out a number of key shortcomings, such as inferior text input (keys appears on the flat glass display), downright awkward phone call initiation, the need to ship it back to Apple after a year or so to get the battery replaced (a la iPod) and inferior network performance from AT&T. But while the iPhone may turn out to be the worst of both worlds for people already attuned to sophisticated mobile devices such as Blackberries (no coincidence that the splash ad for this article was for their new sleek model) the key to the iPhone's appeal centers around its ability to be a content-serving device like no other. GPS-keyed maps make the device a traveler's godsend for navigating unfamiliar territories and coming up with nearby services. The intuitive interface enables a user to shift to Web content seamlessly in a full-featured browser that comes with a very affordable (USD 20/month) internet access plan that may yet knock the legs out from underneath many an online content deal.

Ah, but with limitations there, as well. Flash and Java are not enabled in the browser, so the tons 0f online video and animated content available online is out of bounds. Of course there's video and audio from the iTunes store, which is most probably the point: after years of platform ju-jitsu from Microsoft to frustrate publishers it's Apple's turn to make it that much harder to come up with a platform-independent distribution strategy. But common file formats such as PDF, Word and Excel are accessible via iPhone so it will at least be useful for serious reading to some degree. And unless you're in an AT&T wireless hotspot broadband performance isn't going to be an option in most instances.

I think of the iPhone as a very portable Microsoft Surface - an appliance that is ahead of many technologies' ability to sustain a very compelling product vision but that nevertheless gets people jazzed about the possibilities of a new way of looking at computing. Unlike Microsoft's table-bound Surface, though, the iPhone is perfect for a younger, mobile generation not interested in plunking down thousands of dollars for a major piece of...furniture? But iPhone's most important impact on the content marketplace is likely to be its ability to create demand for broadband wireless on a mass scale, demand that's likely to fire up competition from other wireless carriers to deliver both more coverage and more effectively enabled interfaces to the Web. AT&T wins this round for Web access, but what will happen when Verizon enables YouTube access? Consider this iPhone debut the launch of the real mobile Web - with some frenetic developments yet to come.

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By John Blossom - posted at 12:30 AM
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