It's always been fun to be a part of ASIDIC events, so I was very pleased to have been invited to moderate a Q&A period at this year's Spring ASIDIC get-together at the offices of Lyrasis in Philadelphia. It's a bit more low-key venue than for previous ASIDIC events, which reflects in some ways the challenges that many enterprise-oriented publishers have faced these days, but also the degree to which their business models are trying to catch up to the value points in publishing that revolve around metadata and search technologies. The good news is that the ASIDIC meeting pulled together some excellent case studies demonstrating how publishers are moving away from "pull up a document" styles of electronic publishing towards using sophisticated semantic processing to get their content ready for battle for use in contexts driven by metadata. Here are some links to the panel-by-panel posts that I recorded on Google Buzz (no login required to view, login required for comments):

Labels: 2010, ASIDIC, collexis, conferences, enterprise, events, mark logic, search, Semantic Web, Taxonomies, temis

While Mark Logic is far from the only game in town for cross-platform publishing technologies, its recent Digital Publishing Summit at the Plaza Hotel in New York City was a huge down payment on establishing itself as a thought leader that could merge the best of East Coast and West Coast thinking in enterprise and media content markets. As one would expect with a vendor-sponsored conference, the day was filled with "friendlies" who use and support Mark Logic and its XML-based databases, APIs and content delivery services. But it if you had to pick friends, CEO Dave Kellogg and staff picked some friends who had excellent examples of how cross-platform and cross-source publishing is "the new normal" that is helping to drive value in the publishing industry. The trick is, though, is that this new normal is filled with some ironies that the content industry is still struggling to absorb.

Labels: aggregation, B2b media, BusinessWeek, BX, consumer, content, crovitz, databases, magazines, mark logic, mcgraw-hill, nejm, textbooks, xml, zinio

In my recent trip to San Francisco to speak about Content Nation I headed down U.S. Highway 101 from San Francisco with Shore's John Buckman to a string of appointments that moved towards the bottom of San Francisco Bay in Santa Clara and worked up 101 towards San Francisco again. As you may know this stretch of Highway 101 is the main artery of the bay area's tech industry, dotted with office parks that house many familiar tech brand names. I think of it also sometimes as a horizontal shopping mall for the content industry, with many of the companies that are driving the new value propositions for publishing flanking this highway as much as the hardware and software vendors that drove "big iron" used to dominate its multi-lane landscape.

At the end of our day's appointments, Rand Schulman, Chief Marketing Officer for InsideView, offered us an excellent dinner in the hills of San Francisco's residential neighborhoods during which he noted that there was another angle to Highway 101's linear relationship to content and technology. Rand observed that the bottom end of the bay was historically home to many of the companies that specialized in the lower-level aspects of the information industry such as hardware and operating systems, and that as one drove up the bay on 101 towards San Francisco you passed by the headquarters of companies that moved further up the technology "stack" towards the media-centric companies in and close to San Francisco itself. While it's easy enough to find exceptions to this rule, in broad concept it makes strong sense. If you're working for company "A" and decide to strike out on your own or to join another company, chances are you're going to choose a spot that has people who have sets and professional interests similar to your own. You see this also in the general design of places such as New York City, which traditionally had warehouses for raw materials lining the streets next to the cargo docks along the Hudson River, with the next tier of blocks dedicated to functions such as garment fabrication and the next tier of blocks inward from the river dedicated to the stores selling those garments.

Rand's model is particularly telling in relation to the content industry when you look at what happens in the middle stretch of Silicon Valley along 101. You have companies such as Google in or near Mountain View, rather on the southern-middle end of 101, that perhaps seemed to some like low-level technology plays when they were first launched that today have an enormous influence over the content industry as a whole. When Google's executives say again and again "We're not a content company" it is perhaps as much an affirmation of their south-Bay roots and culture deep in the technology stack as much as anything else. To some degree "content" to these folks means "those people at the top of the Bay." Looking at Oracle's recent acquisition of Sun Microsystems, it makes perfect sense that a company in Redwood Shores, much further up the bay from Sunnyvale, would be far more in tune with the need to move more towards serving up content solutions rather than just hardware and systems software?

In the dead center of this stretch in San Mateo you find the headquarters of Mark Logic, a company specializing in XML server technologies that enable publishers and enterprises to create content services from multiple content sources. At our meeting with the team of Mark Logic CEO Dave Kellogg we heard how Mark Logic is enjoying prosperous times, in part because they've honed much of their infrastructure for delivering their services to a highly operable and scalable level and in part because they're looking up the highway, you might say, towards opportunities that service the content end of Silicon Valley more effectively. In a sense much of the center of gravity in the content industry is heading towards such technology companies that used to be thought of as "middleware," rather industrious but supposedly dull bits of this and that that helped to glue diverse information systems together. With source-agnostic content aggregation the focus of much of the value in the content industry these days, you can hardly call companies like Mark Logic dull, much less similarly focused companies such as Google, MuseGlobal and Really Strategies.

Then at the top end of the valley you have companies like Rand Schulman's InsideView, which specializes in providing value-add context to content from multiple sources for sales force automation platforms. InsideView's "secret sauce" is its ability to parse content from both traditional and social media sources through semantic filters which identify events that are likely to be triggers for specific kinds of sales and marketing activity. That description may not sound like a traditional "top of the stack" publishing company, but in fact that's where the top end of value is in the content industry these days - not in delivering content from a single source but in adding value to content regardless of its source. So what better place to find InsideView than in the hills of San Fran itself?

Based on this new "stack" for the content industry I have to say that I was a bit confused when John Battelle noted in a recent blog that Google was going to "act like a publisher" because it may be in the process of matching display ads with news content from premium sources in its news offering. Truth be told, in the new content stack Google's been thinking - and acting - like a publisher all along. If the middle of the technology industry's stack is driving much of the value in today's publishing, then Google's contextual ad-matching capabilities are a perfect match for placing ads against the highest point in the content value chain. This is why we're seeing many major media companies such as Time, Inc. becoming more aggressive in marketing their own contextual ad matching networks - and why Battelle himself continues to operate his own Federated Media contextual ad network.

Battelle notes in his blog post "Supply means branding, and branding happens in the magical world of publishing." Well, John, the magic means something different these days - a fact that many marketers are still having a hard time grasping. The magic happens wherever people find good content, a concept that's no longer restricted to a narrow group of denizens on the top of the old content "stack." Any good content produced or contexualized by anyone can have value - either for advertisements, subscriptions or high-value enterprise services. Traders at investment banks figured this out years ago when they started parking themselves in front of computer screens connected to hundreds of information sources from around the world. That same style of content value now reaches well over a billion people in the world today. The supply that people need is the most valuable contexts for good content, not just the content itself.

There are any number of reasons why the traditional publishing industry is struggling these days, but certainly one has to look at the "stack" concept carefully to realize that the enormous technology changes over the past decade-plus of Web development rewrote what publishers assumed was their value points in the traditional publishing stack. Some still struggle valiantly to redefine technologies that will set everthing "aright" again, but who's to say that it was really right in the first place? Technology changes, and with those changes value propositions change inevitably. Here's three cheers for any and all companies who can figure out how to deliver value in the content industry - on whatever street or highway may lead to them.

Labels: advertising, content, enterprise, insideview, john battelle, mark logic, museglobal, Rand Schulman, San Francisco Bay Area, San Francisco Publishing, SiliconValley, Sun Microsystems

I am looking forward to moderating a panel for the SIIA on the 19th that will focus on cloud computing and its impact on publishing. I am particularly pleased that we have a balance of publishers and technology companies that will be able to address the issue from both a media perspective and an enterprise perspective, an aspect that should be of particular interest to SIIA members. Marc Frons, CTO of The New York Times, Larry Schwartz, the President of Newstex, Charles Matheson of EMC and Matt Turner of Mark Logic will provide a multi-dimensional view of how important cloud computing will be to shaping the competitive landscape of the content industry. Please register soon for this event.

Below are the preliminary questions that I've assembled for our panel, if you have additional or alternative questions that you'd like to have asked please add them to the comments of this post. See you on the 19th in NYC - or online via the webcast!

1. How does your company use cloud computing to provide better services for your clients/audiences? How do your clients/audiences benefit from it? What really is the cloud from your perspective?

2. The key advantages of cloud computing revolve around scalability, economy, ease of deployment, and ease of content and services integration. Which of these are offering you and your clients the most “bang for the buck?”

3. Why should enterprise and media oriented publishers care about cloud computing? What real advantages can it provide to them in the marketplace?

4. When we say “cloud computing” there are three basic types of networks that can support content from cloud computing: enterprise networks, public networks, clouds that combine both enterprise and public networks. Looking at how enterprises are using cloud computing to access content, how open are they today to using cloud computing to combine their internal and external content resources?

5. A cloud is only as good as its ability to have access to everything that ought to be in it. Where are we doing well and where are we falling short today in making seamless access to content in cloud computing a reality? How is content affecting the way in which people think of content aggregation?

6. Cloud computing offers many companies the ability to scale up new content services inside and outside the enterprise very rapidly. If this is so, then how does a company allocate its proprietary technology resources most effectively to compete with potential competitors that can take advantage of the same scalability? Does cloud computing enable more publishers and enterprises to scale up more cost-effectively to be mid-sized and even large competitors more rapidly?

7. Thinking of everything that we’ve discussed today, what would be your recommendations for the best ways for enterprise and media publishers to approach cloud computing?

Labels: cloud computing, emc, mark logic, New York Times, newstex, panel, siia brown bag

The capabilities of XML server capabilities from Mark Logic are unleashed oftentimes on large-scale content solutions for enterprises and publishers, but that's not to say that XML servers are only about such major projects. Mark Logic's David Amusin decided see if he could use their technology to make sense of the hundreds of contacts that he had amassed on Facebook, a sidebar project that took only a few weeks of tinkering to get whipped into a good demo.

The problem that David faced with making sense of his Facebook contacts is a common one: too much information about too much people. When he had a couple of extra tickets for a concert recently, that spurred him to create Kick It, which uses Mark Logic technology to power a Facebook application to filter on multiple user profile attributes. So, for example, Kick It could help David find how many of his Facebook contacts in Los Angeles liked the Dave Matthews Band very quickly. Problem solved. The current iteration of Kick It enables you to traverse your Facebook contacts by category - activities, interests, companies and so on - to search by logical combinations of attributes and to get surprised by a "did you know that" random display that shows you interesting combinations of attributes (for example, three of my contacts participate in tennis. Hmm. Maybe I should dust off that racket after all).

Kick It is a simple and yet powerful example of how analysis of social media content can yield a treasure trove of potentially useful associations that can fuel both personal and professional contacts in unexpected ways. Take these associations and layer on additional content from other content sources and you can begin to get a sense of why embedding your own publication's content in social media portals such as Facebook can be so valuable. Mark Logic's technology is not unique in being able to do this, so the fact that it was able to develop Kick It as an interesting demonstration of its integration capabilities with social media using very limited efforts should spur on other content technology providers and publishers to consider just how easy it can be to make a big impression of their own. In the meantime kudos to Mark Logic for seeing an important opportunity to demonstrate how content integration technologies can make it easy for publishers to extend their value beyond their own portals into social media outlets.

Labels: content technology, facebook, kick it, mark logic