where content, technology and people meet. (SM) Publishing and content technology executives use Shore to measure and understand their markets and competitors, define marketing strategies and implement successful content products and services using Shore's highly actionable insights into vendors, institutions, individuals and virtual communities.
ContentBlogger is the 2007 SIIA CODiE Award Winner for Best Media Blog
COMMENTARY:

Insights and headlines from Shore analysts on trends in enterprise and media content markets.
  Subscribe to our feed (?) or add to: MyYahoo  iGoogle/Google Reader  Bloglines  NewsGator  Rojo
Friday, January 15, 2010
This year's International Consumer Electronics Show was awash in more tablets than a local pharmacy, with both actual models being shown and overarching buzz from Apple's anticipated iSlate tablet offering expected later this year. While many of the new tablet models were largely warmed-over versions of netbooks or smartbooks, some were oriented towards executives and (presumably) wealthy students who would be willing to pay close to a thousand dollars for a tablet that "acted" like a paper document. Two key models making their debut at CES in this column were the Hearst-sponsored Skiff newspaper and magazine reader and the Que document and e-book reader from Plastic Logic.

The Skiff initiative from Hearst is far more than a tablet gizmo, encompassing distribution on a number of platforms including smart/super phones, PCs and other devices on which their clients would presumably want to view content laid out in traditional print format - and pay presumably premium print prices for it. The reader itself has a display almost as large as a typical notebook PC, with wafer-thin construction, eInk-like resolution and touch-screen activation. The Que reader is a similarly "thin is in" device, but the content that it can manage is oriented towards both traditional media and enterprise document management. The idea behind both devices is that you can have the convenience of digital storage and display without the hassle of dealing with Web-oriented content formats.

The real rationale behind these initiatives, of course, is more of a regressive approach to content than a progressive approach. The Skiff screams at its audience, "Print formats are still relevant, darn it!" while the Que burbles out, "Web sites for collaboration? Nevah hoid of it." And in common to these devices both traditional publisher and enterprise document management business models hope to thrive by locking in support for bright and shiny new high-tech toys that amuse people enough to let them forget that they are paying not just for a pricey device but for outmoded ways of looking at content aggregation, integration and contextualization. The Web site for Skiff tells people first that it's a "publisher-friendly" device, meaning that publishers can obtain revenues from lock-in via proprietary formats while changing as little of its outlook on its revenue streams as possible.

I am hard-pressed to think of an army of executives who have to already juggle laptop PCs, smartphones and other gizmos who will find their world to be truly simplified by this emerging world of proprietary devices. There's little doubt that the tablet format for devices will begin to pick up steam this year, especially those that are touch-enabled devices that help to eliminate the need for physical keyboards. But much of the tablet buzz is smoke and mirrors for journalists, hiding the broader reality that most major publishers are faced with a world in which their revenue streams are drying up and unlikely to be propped up for very long by proprietary tablet plays. None of these devices seem to address the primary issue facing their operations: namely that the Web as a whole is far more interesting and engaging to its readers than any given publication.

Publishers do need to focus on quality editorial operations, to be sure, to ensure that they have a product that's worth the premium prices that they hope to extract on their tablet devices. But their real competition is not bloggers or online aggregators, but other Web formats. The ease with which video can be displayed both on PC and mobile devices and the rapidly accelerating integration of voice services into Web services is creating an environment in which an enormous amount of information is being created and shared with people around the world well before it ever gets into words. The prevalence of status posting services such as Facebook and Twitter make people aware of the first and best news coverage of an event to the point that follow-up reports are as redundant to the general public as they are to stock traders equipped with real-time news feeds.

Yes, the experience of print is engaging, and, often, seductive. But in an online world built around relationships, context and collaboration, investing heavily on keeping up the appearance of the seductiveness and power of print seems to make about as much sense as an 80 year-old investing in a fifteenth round of cosmetic surgery. Premium publishing models are important, but investing in outdated business models to drive premium revenues again and again is a non-starter. It will help to stem the tide of the Web no more than 3-D television or other diverting forms of repackaging. The movie "Avatar" succeeded not because of 3-D images but because it appealed to generations young and old who are moving into new forms of relationships with information and experiences via the Web, enveloped in them constantly to the point that publishing is becoming part of who they are, as I infer in Chapter 10 of Content Nation.

With this in mind, I think that the most important "tablets" are already in many people's pockets - Web-enabled smart/super phones that provide touch-activated access to content and applications that free people from heavy and expensive PCs. Most of these devices cost a fraction of the price of the premium tablet units being promoted for sale. When touch-sensitive tablet devices based on Google's open-source Chrome OS debut later this year, the need for price-sensitive access to full-display content will be underscored yet again. The publishing industry will never grow, much less survive, if it insists on locking its hopes into the most expensive delivery mechanisms available when cost-effective alternatives abound.

What publishers should be focusing on is enabling their content for cross-platform distribution as effectively as possible, demanding premium price points where warranted based on the contextual value of their communities, features and services, not on the fleeting value of a handful of specific devices. If we are headed towards a world in which people will be able to wave an RFID-enabled phone at an item to purchase it, or similarly to execute a business agreement, then publishers need to jump off yesteryear's bandwagon and tool content to be valuable where organizations generating products and services will be thrusting their marketing investments. Gimmicky tablets will prevent this no more than Cinerama-produced films stemmed the rise of television in the 1950s and 1960s. So congratulations to the tablet producers for sucking money out of publishers who should be investing elsewhere. Hopefully next year's CES will see some more sensible solutions to content display and distribution that will be true boosts to publishers.

Labels: , , , , , , , , , , , , , , , , , ,


By John Blossom - posted at 3:04 PM
permanent link to this entry        bookmark this entry:  AddThis Social Bookmark Tool
  1 comments (click to view or to add your own) 
 
Saturday, September 05, 2009
After a day or so of tweaking, software downloading and restoring files from my JungleDisk network backup drive, Ariel has come to life in full. The fourth of a series of Dell Latitude laptop PCs that I have used (we'll forget that Compaq that I had for a corporate job), Ariel is the third unit I've owned named after archangels, a small but welcome comfort when I have need of a machine that can deliver some assurance to a hard-working road warrior. The processing power of this ES6400 model and its solid-state RAM drive certainly help Ariel to deliver those assurances. Having been out of the PC purchasing loop for several years, now, though, I must say that Ariel is representative of a new place in the content hierarchy for PCs than former units that I have owned, more a waystation than a destination in the stream of real-time content going and coming from a myriad of inputs and outputs.

The edges and guts of Ariel are bristling with interfaces to all kinds of content sources and outputs. An SD card slot on the front for camera and mobile media, a Firewire port and four USB ports for high-speed serial connections, one of which doubles as an eSATA port for high-volume storage units, high-definition video output port and a plain old LAN connector. Inside are wireless cards for WiFi, broadband, GPS and for Bluetooth-enabled devices. A CD-DVD drive is there for legacy media and storage, while the slot for the analog modem finally said goodbye. In other words, this machine is more like a switchboard for the galaxy of content sources and output devices surrounding it than a little walled garden unto itself. The fact that I have oodles of disk space is not as important as the peta-oodles of storage and processing available in the networks surrounding Ariel.

The notion of PCs as switchboards and waystations for content is underscored by the main reason that I finally decided to spring for a new unit. My old unit was fine for browsing the Web and office automation tasks, but it groaned at the memory and processing required to produce video content. A new webcam that I purchased, able to produce high-definition video, was just not up to the task, complicated by a USB interface that was underpowered for processing video. Ariel is more than up to these tasks, equipped with its own tiny webcam to boot and a screen that is proportioned perfectly for video presentations. In a world in which video and other multimedia are beginning to become the focus of more mobile content than ever before - wait for a new generation of powerful mobile phones next year that will accelerate this trend signifcantly - PCs are becoming more of a filtering and production platform for sophisticated content that is consumed on other platforms oftentimes.

The other key factor that Ariel's power underscores is the depth and breadth of real-time information sources that it's able to handle. Dozens of browser tabs are no sweat for Ariel to manage, with streams from Twitter, email, videos humming along while I chug along on word processing, spreadsheets, graphics and slide presentations. Its dual-core CPU processor is designed to maximize the efficiency of multi-process computing, a capability that's underused via the Windows XP operating system loaded on to Ariel but a help nevertheless. This is power that used to be available only in the trading rooms of investment banks consuming hundreds of real-time information resources to make split-second decisions on securities.

With affordable multiple screen displays and larger displays becoming more common in both office and home computing to consume all of this information, our desktop and laptop computing capabilities are starting to focus on the types of benefits that used to be the focus of only a handful of securities traders. Integration of multiple content sources to help people attain the benefits of real-time computing power is going to become only more important as machines like Ariel begin to dominate the PC end of content production and consumption. With video and multimedia sources an increasingly important part of this real-time stream, the winners in publishing will the those who are able to understand the integration and collaboration requirements for people consuming information in ever more immediate decision-making cycles.

The other factor that's highlighted by Ariel's strengths is the constancy of content consumption in today's online environment. I settled for batteries that could keep Ariel going for about ten or twelve hours without recharging, but I could have opted for an even larger add-on unit that could have extended its off-cord power to eighteen hours. High-power mobile smart phones and smartbooks are about to enter this realm soon also, with the ability to power video, Web browsing and other content-intense applications for days between recharging. This "always on" culture of content production and consumption is leaving fewer and fewer gaps for people to consider alternative forms of publishing.

As emerging technologies such as Google Wave make instant content sharing and collaboration more immediate and global than ever before, the world of real-time content is going to produce even more emphasis on instant awareness and consensus-building through publishing services. While the world has not become Wall Street, in some ways the content marketing concepts - and challenges - that shaped financial markets with new generations of technologies in previous decades are becoming the baseline of how most enterprise and consumer publishers will have to adjust to content markets in the years ahead.

Immediacy is not just important, but essential to the process of making good decisions. Sophisticated analytics are needed to help people make sense of a myriad of real-time inputs and related archives. Sophisticated networks are needed to help people collaborate rapidly on high-value opportunities and to execute on those opportunities cost-effectively. All of this requires sophisticated and affordable cloud infrastructure that will enable these services to scale cost-effectively and to minimize technology investments in markets that reward rapid adoption of new technology advantages. Look no further than to companies like Bloomberg and Thomson Reuters to understand the full cycle of changes that will be required for your own markets if you plan to survive and to thrive in the years ahead as real-time information changes your own markets.

So here I go, off to a new era of slugging it out with my keyboard, mouse and webcam to produce and consume content in real-time more productively than ever before. I am glad to have Ariel as my new road warrior compadre. My travel bag will be a lot lighter thanks to all of its built-ins and my life will be more content-centric and real-time than ever. I hope that's a good thing.

Labels: , , , , , , , , , , , ,


By John Blossom - posted at 2:19 PM
permanent link to this entry        bookmark this entry:  AddThis Social Bookmark Tool
  4 comments (click to view or to add your own) 
 

To top of page To Top of Page

COMMENTARY: INDEX
CONTENTBLOGGER
INDUSTRY EVENTS
CONTENT NATION

Read ShoreLines, our free weekly email newsletter.

Sample issue
Follow us on Twitter
Get headline-only feed
Buzz news comments
RECENT ENTRIES
READ CONTENT NATION

Learn how to thrive and to survive as social media changes our work, our lives and our future.
Buy the book
Read it online
Read our social media blog
WEBLOGS: ARCHIVES
 
 

shorename.gif (1190 bytes)
[HOME] [US] [SERVICES] [COMMENTARY] [RESEARCH] [EVENTS] [PRESS] [CONTACT]
Copyright © 1997-2009 Shore Communications Inc.  All Rights Reserved - Click Here to Read Terms of Use
Corporate Privacy Policy

 

 

 

 

 

 

 

 This page is powered by Blogger. Isn't yours?