Jim Bair,
Strategy Partners International, and Jon Husband in absentia,
Wirearchy Network- Blogs are next generation of groupware, providing light-weight knowledge management capture and sharing and will succeed Lotus Notes. One major difference is that blogs have a personal voice compared to Notes.
- User needs microcontent from many, many sources
- To get microcontent into blogs have to 1) Assemble, publish and manage, 2) Package, capture, store and share, 3) Go through too many steps and too many incompatible steps to insert into the actual blog.
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Qumana uses metaphor of "Knowledge Construction Zone" handle these steps: Finding information from the desktop, RSS feeds and Web surfing; Custom insertion of "Ad" servers; Storage of content, and then Publication to blogs, wikis, email and as documents.
- Future: Move from Hierarchy to Wirearchy......every individual can create own network.
Ross Mayfield, CEO,
SocialText- Social software is designed for group interaction, based on triads, not objects. Adapts to environment.
- Socialtext built on open source Kwiki, now has 200+ customers, learned to build enterprise strength, wiki simple.
- Wikipedia has the community behind the pages, fostering trust.
- KM fails, because there is no social incentive to fill out the form.
- Linking and reading is a measure of "quality" providing social fact vs. editorial fact.
- Intranets are failing because they are too complex
- Wikis are everywhere (simple)--replacing the intranet because they are simple. Reduce email by 30%, reducing occupational spam.
- Collaboration can scale, relying on trusting, not checking in and checking out.