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Friday, November 18, 2005
KM World Webinar: Patterns in Search: Best Practices for Managing Information Complexity
Live from the KMWorld & Intranets 2005 Press Room, this session demonstrated the interactivity of simultaneous in person and web attendance......

Joseph Lacson, Sr. VP, Strategy & Business Development, FAST

Trends in search:
- Growing volume of data volume
- Rich media and multiple formats
- Combining usability and speed of Internet search with the relevance, security and completeness of enterterprise discovery
- Personalization
- Search on desktop provides control to the users.
o Access to personal, enterprise, and Web-based information.
o Facilitates investigation, discovery and inference
o Desktop standards -- 50% of corporate data resides on desktops of walking intellectual assets.

One location for everything found is the concept behind FAST personal research.
- Relevance is problem with large amounts of data -- tools are required. Need to dynamically extract information.
- Integration with other tools is essential.
- Multimedia search expanding to include audio mining and video search, with key entities, video clips and full transcript generated automatically, searchable.
-Case Studies utilizing FAST technology:
o Lexis-Nexis: 3 billion documents from thousands of sources.
o Asian Policy Agency: Databases of illegal images to uncover child pornography images.
o Publisher site: converted unstructured classifieds into a structured representation.
0 Corporate intranets provide platform to integrate personal PSP and Enterprise ESP

Interactive survey during the webinar:
- 44% not using enterprise search
- 25% deployed through the organization

Summary comments:
- Search is a platform -- means to unlock other application, it's an engine, complete.
- Why is IT adopting enterprise search? Conversations with CEO's indicate 1) new revenue stream (30%), 2) my competitors are doing it, and 3) my business is threatened.
- 90% of IT budget is maintenance--discretionary budget is being spent on search.
- Integration evolving very quickly.

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