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Tuesday, January 27, 2009
SIIA Information Industry Summit 2009 - Mark Walsh with Lessons from Politics
Views from the "evidence-free" zone.

J. Robert Oppenheimer was the father of the atomic bomb, as they were getting ready to test it in New Mexico for the 6AM detonation, Oppenheimer noticed that the mathematician was not there, when to get him, he said, "If I got the math wrong, none of you are coming back."

We got the math wrong on a lot of things in the past several years, but certainly since September 15th.

2005 dinner with new senator Obama, Walsh concerned that Democrats aren't prepared for a knife fight. You're the savior of the Democratic party? Where's the bench strength? You're it? "Who knew?"

Politics is an odd business, it's Hollywood for unattractive people, like Junior High, one-day sale with 100 percent market share. Political marketing: how does it work and how does it affect consumer marketing?

When a sound bite takes hold it's hard to get rid of, we still attribute the "Al Gore invented the Internet" to him, but he never said it. Sound bites become micro-scripts, help your constituents to attack your opponents. "They work." 24 months ago, "Lipstick, Nowhere, Maverick, Change" were not microscripts, the campaign made them so. Candidate doesn't have to defend records with microscripts. When they work, they're powerful. Became the branding tactic for the whole campaign, gave us permission to validate Obama's aspiration and forgive a light background and plan details. "Change we can Believe In" - two microscripts together.

Marketers must have shorter ways to define their brands. Unique selling proposition - USP - the one thing that you can say about your brand that nobody else can. These are the future mantras in our markets. It will leak into our world. "It's not an elevator speech any more, it's a bumper sticker." Kids say "whatever," it's kind of a sub-microscript. How do we increase the bandwidth of customers and citizens? "Are we screwed?" This administration is the "reboot", Obama speaks deliberately and slowly, has thoughtful approaches, "the anti-microscript, human Ritalin." People will shun the easy label, the bon mot. Everybody knows when promises are kept and not kept, political marketers know it, other marketers have to catch up. Some proportion will not get it, they will continue to use microscripts to process things. "Playing to the base" is off to the left or right, they get microscripts such as "God, guns and gays," still useful. Try to bring the bell curve to where the microscripts don't work. "We're better than that." But my microscript: "Shift happens." Shifting away from patent phrases (COMMENT: great points, but I think that history shows that simple concepts are important for communication. They help to build consensus broadly. He acknowledges this in the Q&A when he acknowledges that brands like Apple do microscripting well. I think that the key point today is that social media allows us to discuss, spin and position microscripting very rapidly in a broader conversation).

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