How to Use Your Customer Satisfaction Effectively for New Customer Acquisition

How to Use Your Customer Satisfaction Effectively for New Customer Acquisition

"How can I find new customers when all my working hours go into keeping my existing customers satisfied?"

This is a question asked by many small business owners who spend their days dealing with customers and don't actually have time to take care of marketing and new customer acquisition until late in the evening or on the weekend. But what would you say if you didn't have to take care of marketin...

The Twitter Power User Cheat Sheet

The Twitter Power User Cheat Sheet

Twitter for Business

Since Twitter was founded on March 21st 2006, it has been a massive hit for Social Media Communications especially for businesses. Below are listed the most beneficial factors of using Twitter for your small business.

Do You have CRM Kakorrhaphiophobia (Fear of Failing)?

Do You have CRM Kakorrhaphiophobia (Fear of Failing)?

Common Failures

Customer relationship management softwares often fail because companies race to buy CRM technology without fully planning. Companies think that the technology will do the work, but in reality, the technology is just a tool for the employees. If not chosen or implemented well, a CRM system can end up as an expensive software, that provides no...

Theme: CRM
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What is SEO - Step by Step Blueprint to Success!

What is SEO - Step by Step Blueprint to Success!

What is SEO?

SEO or search engine optimisation is a term used to describe people who help rank websites higher in the search engines to drive more traffic and more sales. That’s as simple as it gets for what SEO is and what it’s done for. As a small business owner it’s vital you understand the basics of SEO and how it can help you.

[5 Tips] How to Improve your Online Presence Today

[5 Tips] How to Improve your Online Presence Today

"I want my website to appear on the first page of Google. How much would that cost?"

This is a very common question small business owners, who hired external service providers for advice, asked me. Today I want to show you exactly how to create your website w...

Small Business Week - San Jose #DreamSmallBiz

Small Business Week - San Jose #DreamSmallBiz

Small Business – Huge Impact!

It’s that time of the year again! The Small Business Week in San Jose is ready to kick off on the 7th of May 2016. We are excited to see who has benefited from previous events and who will profit from the upcoming one. Small businesses sometimes lack knowledge on how to improve their success and the different processes behind it. This is exactly why ...

Theme: Search
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Why you Should Already be using Analytics.

Why you Should Already be using Analytics.

What is analytics?

At its very simplest Google analytics is a way of tracking users who visit your site. It lets you know when people arrived, where they went and how many pages they clicked on. However, it can actually tell you far more than this, the amount of stats contained within analytics is pretty overwhelming so it’s importa...