More admin to do, seriously?!
Are you overwhelmed by the amount of administration tasks you’re left with after a long day facing customers? Wouldn’t it be great to know how you can cut these administration tasks in half? In this article we will show you how administration doesn’t have to be a burden when it comes to running your business.
Out with the old and in with the new
“Out with the old and in with the new” is used more and more often in regards to ever emerging new technologies. With a reliable and trustworthy CRM at your fingertips you will never look back at your paperwork again. Shore Customer management is a cloud based software, meaning that all the best updates will happen automatically without you having to purchase any additional features. That being said, once you’re onboard you can instantly start building your customer base online, anywhere, anytime.
Once your customers are in the system, you have all their details at your fingertips and with a few simple clicks you can access their profile and know all the fine details. For example, if you run a spa you can see if they like a soft or hot welcome drink, a particular massage they were very happy with on their last visit or how they like to be treated. These are just a few examples of how you can improve your customer satisfaction by simply recording their information digitally.
Without Shore I would be drowning in bookwork and would have to take precious time away from our clients that we want to help. - William Collier Hair Design (Read their success story!)
After a short amount of time, you will become used to the process of inputting your customer data, when and where you see them. Time to stop jotting down notes on pieces of paper, which get lost and forgotten about. Keep up the standard your customers expect from you and learn how to automate the administration tasks. This will not only improve your everyday business, but will also contribute to keeping your workplace tidy, as everything you need is in digital format.
Moral of the story
Keep updated with modern technologies, in order to receive more insight to your customers and learn how to cut administration time in half. Download the Free eBook below for some great pointers on how this can be done. Good luck and don’t stop learning!