Effective Time Management with a CRM Software

Effective Time Management with a CRM Software

Stop Time slipping through your fingers! Act Now!

You have your own business and do your work well. Still, there is another side to it that keeps robbing you of time and energy– administering the whole thing. You could find a better use for this time, investing it in your actual work, building long-term client relationships or just relaxing. And that’s where a CRM (customer relationship management) software can offer you decisive support.

Google Analytics Series 6: What is Bounce Rate?

Google Analytics Series 6: What is Bounce Rate?

What is bounce rate?

Ever visited a site and realised it wasn’t what you were after? If you left the site without clicking on anything you bounced from that site. A bounce rate is the total number of people who did this vs the total number of people visiting your page.

10 Tricks to Improve Customer Satisfaction

10 Tricks to Improve Customer Satisfaction

Customer Loyalty

Time is money and money is time. This is not only true for you and your business, but also for your customers. Maybe you have a great reputation, however, if it's faster and more convenient to book a table or service at your competitor; you will lose a lot of potential customers. In this article I will illustrate the top 10 ways to improve customer s...

5 Time Management Tips for Freelancers: How to Finish on Time

5 Time Management Tips for Freelancers: How to Finish on Time

More clients and no time

For freelancers, time management is often a real challenge. Not only do you need to get your actual work done, but you also have to take care of bookkeeping and administration. Because of this, many freelancers feel stressed out and are scarcely able to call it a day and enjoy their after-work hours. However, with these five time management tips, we will show you how it can be done. 

Part I: Personalize Your Website and Improve Your Online Presence

Part I: Personalize Your Website and Improve Your Online Presence

Want next generation customers? Get online now!

By now it is clear to most entrepreneurs that a website is a very important way to ensure that (potential) customers can find you. Nevertheless, it is rare that service providers in particular recognize the full potential of their online presence. With the help of four practical tips, we will show you how you can stay (at least) one step ahead of the competition by personally addressing your ta...

Digital Transformation: An Opportunity for the Mid-Sized Sectors

Digital Transformation: An Opportunity for the Mid-Sized Sectors

A competitive market

In many areas of business, competitive pressure is growing enormously. This is due not only to direct local competition, but also to those competitors that are steadily gaining attention via the Internet. Whereas until recently, international companies have been the ones most affected by this trend, it is now affecting mid-sized businesses more and more strongly. We want to show you how you can use this development as an...

5 Time Management Techniques Every Business Owner Should Know

5 Time Management Techniques Every Business Owner Should Know

Time is the one resource we can’t multiply. We can earn money, hire employees, buy products and raw materials, but once a minute passed by we’ve lost it forever. Developing efficient time management techniques is therefore crucial to businesses of any dimension. Here are 5 tips for a successful day-to-day business.

Instant. Private. Personal – The Potential of Text Messaging is Huge compared to Email

Instant. Private. Personal – The Potential of Text Messaging is Huge compared to Email

Why call your customers, if they don't want to answer?

The best form of communication is changing on a regular basis, you need to stay on top of your communications with your customers to ensure they are receiving the best care possible. Communication before and after each personal interaction with a customer can be the difference between a returning or non-returning customer. In this article we will show you why you should do SMS Messaging ...

Relieve stress at work - Time Management Techniques [Revisited].

Relieve stress at work - Time Management Techniques [Revisited].

Do you feel under pressure constantly?

Heading up a small business is incredibly exciting, but it's not without its downsides, the biggest one being stress. With customers and staff to deal with and endless emails and administration tasks to tackle, not to mention managing budgets and planning for expansion, it's easy to become overwhelmed with stress and to struggle to manage all your responsibilities during each work day.

Google Analytics Series 5. How to Test Your New Ideas On Analytics

Google Analytics Series 5. How to Test Your New Ideas On Analytics

Setting Up

Almost everyone who has tried analytics has at some point screwed up and wiped out a chunk of data, I once managed to wipe out a week's worth of data over our sites busiest time of the year. Learning from your mistakes is a superb way to improve but this sort of mistake can be very expensive and generate a lot of hard work - wouldn’t it be easier if there was another website you could test all your changes on first to see if ...