Why Small Businesses Must Digitalize If They Want To Survive

Why Small Businesses Must Digitalize If They Want To Survive

Modern Era of Digitalization

The digitalization of the economy is inexorably on the rise. It questions long-standing business models and is becoming a massive driver of economic upheavals. Not surprisingly, small service providers with limited budgets are still quite hesitant when it comes to the use of digital solutions. Hair Salons, restaurants, craftsmen and other service providers are often reluctant to use comprehensive digital sol...

Theme: CRM
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Do You have CRM Kakorrhaphiophobia (Fear of Failing)?

Do You have CRM Kakorrhaphiophobia (Fear of Failing)?

Common Failures

Customer relationship management softwares often fail because companies race to buy CRM technology without fully planning. Companies think that the technology will do the work, but in reality, the technology is just a tool for the employees. If not chosen or implemented well, a CRM system can end up as an expensive software, that provides no...

Theme: CRM
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Think You're Cut out for CRM? Take the Quiz

Think You're Cut out for CRM? Take the Quiz

When decided if a customer relationship management (CRM) system would benefit your business, there are several questions you should ask yourself and also your potential supplier about their technical and customer support services.

Theme: CRM
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9 Signs you Should Invest in a CRM

9 Signs you Should Invest in a CRM

With the expanding digital age, it is becoming increasingly difficult to compete with the leaders of the Industry.. If businesses are not investing in new technologies they will often find their operations more labor intensive but less fruitful than their advanced competitors. There are a few tech startups which are focused on smaller businesses. Shore is a leading provider focused on the sm...

Theme: CRM
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What is a CRM and Why is it Important for Small Businesses?

What is a CRM and Why is it Important for Small Businesses?

“Dear Caller, our opening hours are Monday to Friday from 8am - 6pm, beep“

... and you're on hold. More often then not, this is the reality for full time employees who try to book an appointment with their ...

Theme: CRM
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