During her previous stretch of self-employment, Diethild had already worked with corporate software solutions, so she was well aware of the general advantages. When she decided she wanted her own company to benefit from these advantages, she came across SHORE.
With SHORE, she got a complete service package featuring all the functions she required; services she would otherwise have had to obtain from various providers. With the online appointment booking function, the customer relationship management system (SHORE Customer Management), the partner network (SHORE Partner Directories), her own personalized website (SHORE Personal Website) and the customized app (SHORE Merchant App) all the bases of Diethild’s company were covered in one whack. Her favorite function is SHORE Online Booking, particularly the integrated appointment calendar.
This helps to significantly reduce distracting telephone calls and the time-consuming exchange of emails as clients no longer have to ask for available appointments; instead, they can look for and book available slots themselves, online. Not only does this save time for the clients, it also means less stress for Diethild when it comes to making appointments. “The time I spend on the telephone and in writing emails has been significantly reduced as clients can now do everything for themselves online. The funny thing is a lot of them double-check with me to make sure the appointment is ok. I think it’s brilliant that I get an automatic notification from the system.”
“One thing I really wanted was to find the perfect solution for my website.”
And Diethild found it in the shape of SHORE Web. SHORE created a website for Diethild that required little effort on her part. The website was exactly want she wanted and the provider ensured that it met all of Diethild’s requirements. “It’s a fantastic website and I’ve only had positive feedback about it.” Diethild’s clients also have positive feedback for the appointment reminder function: “They all love it! No matter whether a client arranges an appointment personally or via the booking system, everyone loves the text message appointment reminder service.” Via this function from SHORE, every client receives a text message to remind them of their upcoming appointment.Not only does Diethild manage her yoga and massage studio
using SHORE’s state-of-the art technology, she’s also as relaxed as her clients are after one of her massages.
| Online appointment booking function
| Text message reminder service
| Simple appointment rescheduling
| High-quality, personalized website