Dr. Rinn had done immense research on the best software solutions and knew exactly what he was looking for. When a Shore demonstrator showed him the software, he was more than satisfied and knew right away that this was the software he would purchase for his practice. "With Shore I can send out unlimited texts to patients, while other software providers make you pay per text message; this adds up quickly." Dr. Rinn was particularly impressed with the customer service. “The service is ideal, because I can always get ahold of someone when I need assistance.” He finds that the online demo and the subsequent personal onboarding are very easy to understand and that the software is very simple to use and there is almost no training or transition time.
"The cost of Shore is at least half of the price of the competitors I was researching and does just as much or even more!"
Dr. Rinn also loves the SHORE Merchant App, where he can edit appointments on the go, outside of the office- or even from the back of his office where the patient rooms are located. This way he doesn’t have to run back and forth from the patient rooms to the front desk computer and can use this time prepping for upcoming appointments.
"Thanks to Shore, my workday is simple and flexible. I can concentrate fully on my patients and their health, allowing me to focus on what's important!"
Now Dr. Rinn has a live feed of what rooms are being used and where the patients are. He is more connected with his patients. One of his favorite parts of Shore is the simple drag and drop function in the calendar. Through the drag and drop function, he can easily schedule appointments without having to edit them by typing in all the information manually.
Through Shore, Dr. Rinn and his colleagues are able to keep a means of communication with their patients even when the office is closed.