Since Kathrin switched to using SHORE, her daily routine has become much simpler. She saves a lot of time with the newsletter function, SHORE Customer Management, in particular. “I don’t like to treat my clients as if they were on a production line. Therefore, they get as much time for themselves as they need after the treatment.” Kathrin uses these downtimes to write and create the newsletter and events. Thanks to the appointment reminder function, she no longer has to remember to send reminders in advance and can rely on the automated system. Furthermore, she gets much more feedback to the newsletters and invitations that she sends.
Being able to edit appointment inquires doesn’t just increase her turnover, it also significantly facilitates her daily planning.
“I don’t always have time to listen to my voicemails or start up the computer to edit appointment inquires and bookings.”
Appointments are not entered in the calendar until Kathrin has approved them. This means she can first check the inquiry and if necessary decline it, thus reducing her cancelation rate. With the help of the SHORE Merchant App, appointments can now be confirmed and coordinated when Kathrin is out and about.
Thanks to SHORE’s reliable support, she can now concentrate on her clients 100%. After all, if your soul cannot relax, neither can your body.
| Significant time saving
| Text message reminder service
| Automatic newsletter distribution
| Appointments can be confirmed on the go