With your own personalized Merchant App your customers can now schedule appointments on the move from any mobile device. Most people don’t have the time in the day to be calling your business to make an appointment. Then when they are free, it is most often the case that they are trying to call outside of business hours.
The Merchant App keeps your business open 24/7 for anyone to make online bookings anytime, anywhere. Furthermore, as the business owner / manager you don’t have to be glued to the phone answering calls, but instead attending to your customers. All appointments made through the App will be automatically saved on your calendar.
Once your customers have installed your Merchant App, you have the option to send free push notifications straight to their device. Build customer loyalty with appointment reminders or even better with timely reminders of latest offers and incentives to increase your booking volume.
In addition thanks to a personal QR code you can push your customers to download the app. It would be recommended to display this QR code in your place of business, where people can easily see and interact quickly.
With any business in which you interact directly with your customers, it is important to keep the communication, even more after the appointment has been concluded. Use the Merchant App to follow up on receiving feedback about your business. Whether, it is negative or positive feedback, both are great signals to show you how the business can be improved in the future.
Remember to always update your business information and services that you provide, on both your Personal Website and Merchant App, to keep your customers informed at all times about any changes or offers. Build brand loyalty by showing your customers how much you value them.
When choosing to use the Shore Merchant App you have the opportunity to pick the features that best fit your business. The customizable templates we offer can be optimized to give you the brand recognition you deserve!
Here at Shore we work hard to give you all the new modern methods to promote your brand and business. Take your business to the next level with the Merchant App and keep connecting to build trust and customer loyalty.
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