Shore’s customer management software stores everything you need to know about your customers in one, accessible place. It helps you give customer interactions a personal touch – without the added time or hassle. All relevant information is automatically collected in the booking process. And since our technology is cloud-based, you can easily view, add, or edit each entry on any device, wherever and whenever you wish.
"Shore's my mobile secretary. I've always got my appointment book and customer data right with me."
Anita Vamari, Makeup Artist
Detailed Customer Profiles
Get to know your customers
When a new customer makes an online booking, a unique profile is created in your Shore account and prefilled with all relevant contact details and other useful information. Each profile includes a record of all past and upcoming appointments, as well as any submitted feedback. You can add notes, upload images or documents, and adapt your database to your needs by creating your own, customized fields.
Targeted Marketing
Leverage customer data
Knowing your clients is not the only way to deliver better service. Shore also makes it easy to use your customer insights for effective, targeted marketing activities. Tag your customers into groups, and simply select the ones you want to address when creating newsletter campaigns, or let Shore’s birthday reminder help you make a lasting impression by showing people that you think of them on their special day.
Feedback Management
Collect customer feedback
Customer feedback is a great way to find out how your business is perceived. Shore lets you send out automated feedback requests, so your customers can rate and comment on your service - with no effort on your part. Publish positive reviews on your booking page to effectively promote your business, and leverage suggestions and constructive criticism to constantly improve your service.
The Shore Basic Plan also includes:
Online Booking
24/7 online appointment booking, on your website and Facebook
