Want to keep track of customer info, their contact details and your notes about them? No problem with the Shore customer management software. You'll have all you need to know about your customers in one place, helping you to get to know them better and keep them coming back.
Manage your customers with a simple solution that can be flexibly adapted to the unique requirements of your business and automatically synchronizes all your data to the cloud. That means you can access all your customer information at any time, no matter whether you’re at your desk or out and about. A clear, up-to-date customer database is the basis for a successful business.
"Shore's my mobile secretary. I've always got my appointment book and customer data right with me."
Anita Vamari, Makeup Artist
Do you know which of your services are most popular with your customers? Shore gives you valuable insights into key figures relating to your business and allows you to monetize this information. Adjust your services according to customer demand and thus increase customer satisfaction. This will also help you improve your productivity and tap the potential for higher profits.
Give your customers the opportunity to rate and comment on your service. Productive feedback is a valuable asset that can help you continuously improve your service. Shore lets you gather and manage customer feedback with no effort on your part, and leverage positive reviews to effectively promote your business.
A unique, digital profile of each of your customers is stored in the system. These profiles include the most important master data such as address information, booking history and upcoming appointments. This gives you access to all business-relevant customer information whenever it is required in your everyday work, and also forms the basis for better customer service.
You can choose which information is included in each customer profile. You can also add notes, and upload images and documents into the customer management system. Finally, customers with similar preferences can be assigned to groups to create the basis for effective marketing activities.