Frequently asked questions
What costs are associated with Shore?
Shore is available as a subscription-based service for a fair monthly fee. You just need a web-enabled end device to use it. This means that you won’t have to deal with high acquisition costs. Software updates are included in your subscription fee and installed automatically.
What is the minimum contract period with Shore?
The minimum contract period is 12 months. However, if you are not satisfied with Shore, feel free to get in touch so we can find a solution together. Should we be unable to convince you of the advantages of our software, you can cancel your contract by sending an email to firstname.lastname@example.org.
How can I familiarize myself with the software?
Our experts will show you the most important features of Shore in a non-binding, 20-30 minute online demo. You will have the opportunity to experience Shore live in action, and to ask any questions you may have.
What requirements need to be fulfilled to be able to use Shore?
Using Shore is simple and intuitive. You don’t need any IT know-how and nothing but a web-enabled end device. After registering on our website, you can immediately use all the software features you've chosen.
What support do I get to help me set up my account?
Our customer support will provide you with all the help you need during the initial registration and setup of the software. We can also assist with importing data from other systems. In a personal call, you will be given a step-by-step tour of the entire software.
Who can I contact if I have any questions or problems?
Customer service is very important to us at Shore. You will not be directed to an anonymous call center, but directly connected to our experts in our office. You can find our contact details in the footer of this website.