Many salons, studios, and small shops struggle with the same thing: customers book online but then don't show up. No-shows cost time, money, and stress. At the same time, many of you want a solution that's fair – both for you and your customers. We believe deposits should be flexible. You decide how much your customers pay upfront.
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What's New?
Shore Pay Online – our integrated online payment module – is getting a powerful update:
From now on, you can determine which amount is due immediately when booking. And not just 0% or 100%, but any value between 10% and 100%.
This keeps your offering attractive, fair, and at the same time more binding.
Why Deposits Work So Well
More Bookings
Many customers feel more secure when they have to pay part – not all – upfront.
Especially in the beauty and wellness industry, 30-50% has proven to work very well. It removes hesitation without weakening your protection against cancellations.
Fewer No-Shows
A small deposit has more impact than you'd think.
When someone has already paid part of the cost, they show up more reliably. In conversations with our community of hair salons, beauty studios, and bridal shops, we keep hearing statements like: "The more binding the booking, the calmer the workday."
Automatic Final Payment
Shortly before the appointment, the remaining amount is automatically charged – no need to chase payments.
A real advantage, especially for busy teams.
You Control the Percentage
In your Shore payment settings, you'll now find a slider that lets you adjust the deposit amount with a simple drag.
From 10%, 20%, or 30% – up to 100% if you want. You can change the value anytime. This flexibility makes it easier to set rules that fit your business.
Seamlessly Integrated Into Your Daily Workflow
Shore Pay Online works completely in the background:
All partial payments, final payments, invoices, and refunds appear automatically in the calendar. You don't have to manually track or check anything – everything lands in one structured place.
And because Shore Pay Online is part of the booking system, all processes adapt perfectly to your existing planning.
How to Set Up Deposits
- Open the payment settings in Shore.
- Activate mandatory advance payment.
- Choose your desired percentage using the slider.
- Save – done.
Your customers see the deposit immediately when booking and know exactly what to expect.
Find the Right Balance for Your Business
With flexible deposits, you protect yourself from cancellations, stay fair to your customers, and create more clarity when booking.
Try the slider – you'll quickly find which percentage works best for you.
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