New at Shore: Let Your Customers Pay with Klarna

Many salons, studios, and small businesses know the feeling: bookings are going well, appointments are in demand — but when it comes to paying, customers suddenly hesitate. For higher-priced services like elaborate beauty treatments, bridal appointments, or wellness packages, paying the full amount upfront can be a real barrier. 

At the same time, you don't want to wait for your money or chase down payments. 

From now on, you can offer Klarna as a payment option through Shore Online — right at the point of online booking. 

What's New? 

Shore now supports Klarna as a payment method for online bookings. 

When booking online, your customers can choose how they want to pay. Depending on the country, the following options are available: 

• Pay now 
• Pay later 
• Pay in installments 

The result: more flexibility for your customers — and you still get paid reliably. 

Why Klarna Makes the Difference 

Payment habits are changing. Customers today expect more flexibility when it comes to paying — especially for services that cost a little more: an elaborate treatment package, an appointment for a special occasion, a multi-hour wellness session. 

Klarna is one of Europe's best-known payment companies, and it stands for a trend that's taking over online commerce: Buy Now, Pay Later. The concept is simple — customers book now and pay later, or in installments. People who know Klarna trust Klarna. And when customers feel confident about paying, they're much more likely to complete a booking. 

Buy Now, Pay Later — and Why It Matters for You 

Buy Now, Pay Later is no longer a niche concept. Younger customers in particular expect this option — the same way they once expected credit cards. E-commerce research consistently shows that shops and booking pages offering BNPL see fewer abandoned checkouts and higher order values. 

For salons, studios, and small businesses, this is especially relevant. Someone booking an elaborate treatment, a styling package, or a consultation-heavy appointment might think twice before paying the full amount upfront. With Klarna, that moment of hesitation simply disappears. The appointment gets booked — and how it's paid for is figured out afterward. This makes higher-priced services easier to book, without you having to lower your prices.

More Freedom for Your Customers 

Not everyone wants to pay the full amount upfront when booking. With Klarna, customers can choose what works for their situation: 

• Pay now 
• Pay later 
• Split the amount 

For higher-priced appointments especially, this lowers the barrier to completing a booking in the first place. Instead of waiting or dropping off, customers can secure their slot right away — and decide how to pay at their own pace. 

For beauty businesses, hair salons, or retailers offering consultation-intensive services, this can make a noticeable difference: customers with no payment barrier are more likely to book, and more likely to go for the premium option. 

No Risk for Your Business 

A fair question: what happens if a customer doesn't pay Klarna? 

The answer is simple: that's not your problem. Klarna takes care of the entire payment process — including the risk of default. Once a transaction is confirmed, you receive your payment. Whatever happens between Klarna and the customer afterward is entirely Klarna's responsibility. 

In practice, this means: 

• No chasing customers for payment 
• No managing installment plans 
• No financial risk if someone doesn't pay 

You deliver your service. Klarna handles the rest. 

How Klarna Works in Your Day-to-Day Booking Flow 

Klarna is built directly into the Shore booking process. Nothing changes significantly in your daily operations. You can activate it via your Shore Pay Online settings.

Your customers will see Klarna as one of the available payment options when booking online. If they choose it, everything runs automatically in the background. Appointments, payments, and invoices appear in your calendar as usual — all in one place, no manual follow-up needed. 

More payment flexibility means more completed bookings, happier customers, and less work for you. Give it a try — and see the difference for yourself.