Many salon owners know the situation: a customer books only the basic service online – then on-site it turns out they actually need more. The customer would be happy in the end, but the workflow gets disrupted. That's exactly why we've developed something new: add-on services can now be selected directly in the online booking process.
Table of contents
What's New?
You can now add matching add-on services to any main service, which are automatically displayed in the booking process. Customers can put together their desired combination directly – simple, clear, and without extra communication at your studio.
Add-on services can be assigned as often as you want and appear for all main services you select.
Why This Is Valuable
More Revenue Per Appointment
Many customers would be interested in add-on options – but only if they see them. By offering add-on services right when booking, the basket value increases automatically. No pressure, no sales conversation.
Easy Upselling
Busy daily routine, little time: upselling often falls short. The new feature displays add-on services right after the main service. Customers decide for themselves what they'd like to add. This makes the process relaxed – for both sides.
Predictable Workflows
Since prices and duration are dynamically adjusted, you know immediately how long your appointment will actually take. This makes planning more accurate and your day calmer.
How It Works
- Open the service settings in Shore.
- For a service, select the "Add-on services" field.
- Add as many add-on options as you want.
- Make sure multiple bookings are allowed in the booking settings.
Need help? Check out our tutorial video.
As soon as a customer selects a main service, a page with matching add-on services is displayed directly. The entire process remains familiar and clear for customers.
A Quick Look at Real-World Use
Many studios are already testing add-on services like:
- Intensive treatment with haircut
- Eyebrow service with facial treatment
- Shine upgrade with balayage
- Hand or foot mask with manicure
- Hair styling after makeup
Often customers choose them simply because they see the option. Without the new feature, this opportunity might have gone unused.
Who Benefits Most from This Feature?
We've heard feedback especially from our community of:
- Hair salons
- Beauty studios
- Nail salons
- Bridal shops
- Small boutiques and specialized service providers
Wherever there are "small additions," the new feature creates more structure and better planning.
Activate the Feature and Test It in Your Daily Work
With add-on services in the booking process, you can increase your revenue without investing more time. It's often the small things that make a big difference.
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